Domestic Order Clerk
About The Position
Urschel, a 100% employee-owned company that designs and builds industrial cutting equipment, is seeking a Domestic Order Clerk to join its Customer Service team. The position processes domestic parts quotations and orders and is based at the company’s Corporate Headquarters in Chesterton, Indiana. It is not remote and requires reporting to headquarters daily. The clerk processes customer quotation requests and new parts orders received through various communication channels. The role includes checking orders for accuracy and completeness, entering quotations and sales orders into the ERP system, issuing acknowledgements to customers, resolving order-entry questions, and coordinating with internal departments to support accurate, timely, and efficient order processing. Starting pay is $21.77 per hour.
Requirements
- High school diploma or equivalent.
- Excellent written and verbal communication skills.
- Strong organizational and multitasking abilities.
- Solid mathematical aptitude.
- Proficiency with computers.
- Attention to detail.
- Ability to work independently.
Nice To Haves
- Previous customer service experience.
Responsibilities
- Process domestic parts quotations and orders.
- Process customer quotation requests and new parts orders received through various communication channels.
- Review orders for accuracy and completeness.
- Enter quotations and sales orders into the ERP system.
- Issue quote and order acknowledgements to customers.
- Resolve order-entry questions.
- Coordinate with internal departments to support accurate, timely, and efficient order processing.
Benefits
- Quarterly performance award bonus based on overall company performance.
- Employee Stock Ownership Plan (ESOP), with stock issued annually.
- Two weeks’ vacation available upon hire.
- Health, dental, and vision insurance available upon hire, with low premiums and deductibles.
- Free health clinic available to employees and their dependents.
- 401(k) with employer matching.
- Free life insurance.
- Paid holidays.
- Free 24/7 access to an onsite workout center with personal trainers.
- Education reimbursement program.
- Support for community involvement and philanthropy.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
