Documentation Specialist

Hancock Whitney • New Orleans, LA

35d

About The Position

Prepares loan documentation for all consumer and certain non-complex commercial purpose loans, in a multi-state environment.

Requirements

• High school diploma or GED
• 1-2 years of clerical office experience
• Exhibits strong verbal and written communication skills
• Ability to communicate with a variety of audiences
• Possesses strong interpersonal and customer service skills and the ability to work well across teams
• Is a self-starter with strong organizational skills
• Has the ability to multi task and prioritize workload in a fast paced environment
• Possesses analytical, problem solving and conceptual skills
• Ability to formulate conclusions and recommend course of action based on analysis
• Loan documentation knowledge of consumer, commercial and real estate loans
• Knowledge of loan policy and procedure
• Knowledge of federal compliance laws and those in the applicable states
• Ability to work independently with little supervision
• Ability to manage several projects simultaneously
• Ability to make decisions independently

Nice To Haves

• Associate Degree in Business or a related field preferred
• Prior banking experience highly preferred
• Certification in Banking Regulations (Reg. B, Reg. CC, Reg. O, Reg. Z)
• Certification in HMDA Compliance
• Certification in CRA, RESPA, RMR Regulations

Responsibilities

• Analyzes loan request and prepares documentation in compliance with bank policy, federal and state regulations
• Reviews application/approval for completeness, accuracy and proper approval
• Produces documentation for all types of loans, ranging from simple consumer to real estate secured, to commercial loans, to exclude the most complex loan types
• When applicable, uploads information from Salespro to Laser Pro and reviews for correctness/completeness
• Ensures all required documentation is prepared to properly perfect the bank’s lien and that all documentation requirements are met, to include titles, UCC’s, mortgages, deeds and title commitments
• Coordinates with outside vendors, attorney, etc. as necessary to obtain documentation
• Reviews real estate title work to identify existing exceptions; coordinates with attorney, banker and customer to achieve resolution
• Communicates to lender any issues affecting loan closing; identifies any legal, documentation or policy deficiencies and assists in correction of issues impacting closing
• Reviews attorney prepared title work; identifies exceptions requiring removal (unpaid taxes, judgments, liens, lis pendens notices) and works with attorneys to ensure proper lien perfection
• Provides excellent customer service in daily interaction with lenders and their clients
• Identifies “critical” exceptions in closed package
• Monitors own work to ensure quality
• Initiates imaging process by setting requirements for loans in Info-Access
• Utilizes intranet-based DAC Tracking tool to track productivity and workflow; reviews daily reports to self-manage work in progress

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED