Document Processor

CSC•Wilmington, NC
•Onsite

About The Position

The Associate Client Order Coordinator (Document Processor) works in CSC’s Corporate and Legal Services department, supporting Client Service Representatives and vendors across the country. The role involves researching and processing legal documents, conducting online research, fulfilling customer orders across various jurisdictions, and responding to customer inquiries and problems. CSC provides training, mentorship, and opportunities for growth. The position is on-site in Wilmington, Delaware, Monday through Friday, 11 a.m. to 8 p.m.

Requirements

  • Ability to work in a fast-paced environment.
  • Attention to detail.
  • Strong comprehension and critical-thinking skills.
  • Strong organizational and time-management skills.
  • Ability to navigate quickly across multiple systems.
  • Strong computer skills.
  • Effective written and verbal communication skills.

Nice To Haves

  • Transactional or administrative experience, including reviewing and evaluating documents.
  • Business-to-business customer service experience.
  • Legal compliance experience.
  • Proficiency with Microsoft Office.

Responsibilities

  • Review and process legal documents.
  • Enter customer information into data systems.
  • Fulfill customer orders across various jurisdictions.
  • Send accurate results to customers in a timely manner.
  • Resolve customer and documentation issues.
  • Provide excellent service to internal and external customers.
  • File and retrieve documents electronically.

Benefits

  • Paid time off.
  • Medical plans.
  • Dental plans.
  • 401(k) plans.
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