Document Processor 1

Georgia Department of Revenue • Atlanta, GA

93d • Onsite

About The Position

Processes, organizes, files, stores, and retrieves various types of documents and records. Conducts inventories, transfers paper records to automated system, duplicates and/or scans documents, labels and maintains files, and assists as needed with data organization projects.

Requirements

• Has a basic understanding of the forms and correspondence types and the ability to sort them into established categories
• Ability to comprehend, retain, and utilize document processing procedures
• Ability to operate and maintain scanners and perform data entry in scanning/indexing software
• Ability to learn agency coding system and correctly apply to work, plan, and document type assignments
• Ability to navigate screens to locate basic information within the pension software
• Ability to understand and apply information obtained from pension software to determine assignment and routing of documents in workflow
• Ability to maintain and operate Document Center equipment including: Scanners, Copiers, Fax machines, Envelope openers, Mini mailer, Postage meter machine
• Has a basic understanding of MS Office
• Ability to navigate and perform data entry in MS Office
• Accepts full responsibility for self and contribution as a team member; displays honesty and truthfulness; confronts problems quickly; displays a strong commitment to organizational success and inspires others to commit to goals; demonstrates a commitment to delivering on their public duty and presenting oneself as a credible representative of the Agency and State to maintain the public’s trust
• Understands that all State employees have external and/or internal customers that they provide services and information to; honors all of the State’s commitments to customers by providing helpful, courteous, accessible, responsive, and knowledgeable service
• Consistently delivers required business results; sets and achieves achievable, yet aggressive goals; consistently complies with quality standards and meets deadlines; maintains focus on Agency and State goals
• Cooperates with others to accomplish common goals; works with employees within and across their department to achieve shared goals; treats others with dignity and respect and maintains a friendly demeanor; values the contributions of others
• Analyzes problems by evaluating available information and resources; develops effective, viable solutions to problems which can help drive the effectiveness of the department and/or State of Georgia
• Respectfully listens to others to gain a full understanding of issues; comprehends written material; presents information in a clear and concise manner orally and in writing to ensure others understand their ideas; appropriately adapts their message, style, and tone to accommodate a variety of audiences
• Demonstrates an open-minded approach to understanding people regardless of their gender, age, race, national origin, religion, ethnicity, disability status, or other characteristics; treats all people fairly and consistently; effectively works with people from diverse backgrounds by treating them with dignity and respect
• Adapts to change and different ways of doing things quickly and positively; does not shy away from addressing setbacks or ambiguity; deals effectively with a variety of people and situations; appropriately adapts one’s thinking or approach as the situation changes
• Proactively identifies ways to contribute to the State’s goals and missions; achieves results without needing reminders from others; identifies and takes action to address problems and opportunities
• Able to keep projects moving toward completion; able to keep track of many things that must be done within a given timeframe; able to act according to priorities; able to balance workload demands
• Demonstrates a commitment to professional development by proactively seeking opportunities to develop new capabilities, skills, and knowledge; acquires the skills needed to continually enhance their contribution to the State and to their respective profession
• High school diploma/GED and two (2) years of job-related experience.

Nice To Haves

• Associate’s degree from an accredited college or university OR Two years of related experience.

Responsibilities

• Develops familiarity with agency structure and function and an awareness of divisional roles and responsibilities
• Follows document processing protocols and procedures, and completes tasks and category assignments as required
• Takes action to address supply, equipment, and/or facility maintenance needs by stocking copiers, distributing supplies, and maintaining shared Document Center resources
• Operates and maintains equipment which includes scanners, copiers, fax machines, envelope opener, mini-mailer, and postage meter machine
• Identifies, classifies, sorts, and prepares documents
• Scans and indexes documents to files by entering identifying information and assigning member/agency ID, plan, and document types
• Properly routes documents in workflow by researching and assigning business unit and work type
• Performs quality assurance checks on imaged documents
• Assists with other duties as requested
• Processes all outgoing mail, including reconciling count of batch letters, applying correct postage to metered mail, and recording and verifying count of mail going out to pre-sort vendor

Benefits

• robust benefits package designed for every stage of your career

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED