Document Operations Specialist I - Full Time
About The Position
Smart Data Solutions is seeking a Document Operations Specialist I to support mailroom operations at its Tempe, Arizona facility. The role focuses on processing work efficiently and accurately, maintaining quality and productivity in line with performance standards, customer instructions, requirements, and Service Level Agreements (SLAs). The position offers growth and learning opportunities and a competitive bi-weekly bonus structure. The specialist prepares, sorts, batches, and quality-checks documents for imaging, following training, procedures, and client-specific criteria. The role also involves transporting document trays, following HiTRUST-related mail handling procedures, and meeting physical requirements that include lifting up to 45 pounds and remaining stationary for up to 50% of the workday. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
Requirements
- Demonstrated reliability, consistent attendance, and punctuality.
- Ability to accurately follow written and verbal instructions.
- Willingness and ability to adapt to changing processes, priorities, and new equipment.
- Strong organizational skills and attention to detail.
- Effective time management and ability to meet productivity and performance expectations.
- Clear and professional verbal and written communication skills.
- Proficiency in basic computer operations, including data entry and standard office and scanning software.
- Ability to lift up to 45 pounds.
- Ability to remain in a stationary position for up to 50% of the workday.
Responsibilities
- Open, prepare, sort, batch, and perform quality control checks on documents in a timely and accurate manner.
- Sort documents using the proper methodology and apply appropriate cover sheets in accordance with training and procedures.
- Prepare documents to ensure document integrity for imaging.
- Accurately identify and verify P.O. Box numbers, client names, and patient names on documents according to client-specific criteria.
- Operate a Marc cart to transport document trays around the office.
- Comply with HiTRUST certification requirements, including working on one client at a time, returning unprocessed mail to the designated P.O. Box shelf, and distributing processed mail to the correct scanning stations.
- Perform other duties as assigned.
Benefits
- Competitive bi-weekly bonus structure.
- Professional development and growth opportunities.
- Health insurance.
- Short-term disability coverage.
- Long-term disability coverage.
- 401(k) with company match.
- Paid time off package including vacation, holidays, a give-back day, and a floating day.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
