Document Control Technician

Artisan Kitchens • Artisan Kitchens - South Carolina, SC

2d

About The Position

The Document Control Technician drafts, revises, and formats controlled documents, including SOPs, work instructions, production records, sanitation logs, and QA forms, in accordance with SQF requirements and internal standards. The role maintains document control systems and supports accurate issuance, version control, distribution, and archiving of records.

The technician audits documentation compliance, communicates non-compliance findings, coordinates corrective actions with management, and manages the document change request process. The position also supports internal and SQF certification or recertification audits, collaborates with cross-functional teams to ensure documents are complete and accurate, and trains employees on documentation protocols. Additional duties include removing and archiving obsolete documents, supporting the use of electronic or manual document control systems, and identifying and implementing opportunities to improve documentation practices.

Responsibilities

• Draft, revise, and format controlled documents such as SOPs, work instructions, production records, sanitation logs, and QA forms in line with SQF requirements and internal standards.
• Maintain document control systems, including proper issuance, version control, distribution, and archival of records.
• Conduct random audits of documentation compliance across departments.
• Communicate findings of non-compliance to relevant staff and coordinate corrective actions with management to mitigate errors.
• Monitor and manage the document change request (DCR) process to ensure timely implementation and tracking of changes.
• Support internal audits and SQF certification or recertification audits by preparing and providing requested documentation.
• Collaborate with QA, Production, Sanitation, Warehouse, and Maintenance teams to gather technical input and ensure documents are complete and accurate.
• Train employees on documentation protocols, procedures, and best practices.
• Remove and archive obsolete documents in accordance with company retention policies.
• Assist in implementing and maintaining electronic or manual document control systems and ensure their proper use.
• Identify opportunities for continuous improvement in documentation practices and support their implementation.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed