Document Control Manager

Luster National • New York, NY

11d • $110,000 - $175,000

About The Position

Luster is building a talent pool for future Document Control Manager roles supporting large, complex heavy-civil infrastructure programs, including highways, roads, bridges, bus and rail transit, international airports, and water/wastewater projects delivered through traditional and alternative methods. These positions own the program record and the systems, procedures, and controls that keep drawings, submittals, RFIs, and correspondence current, traceable, and defensible. The posting is for future roles rather than a currently available specific opportunity. Candidates selected for the talent pool will be notified first when a project need arises.

The role may lead program document control, establish and maintain procedures, administer document-management systems, oversee document intake and distribution, and keep approved records current across program teams and field offices. It also monitors and reports document-control metrics, supports audits and corrective actions, trains program personnel and incoming contractor and consultant staff, coordinates with project stakeholders, and oversees turnover and closeout records. Scope and complexity vary with experience level.

Compensation is expected to be $110,000–$175,000 per year ($53–$84 per hour). The offered amount may vary based on experience, knowledge, skills, education, certifications, licenses, location, and other circumstances. Luster describes an inclusive work environment and states that qualified applicants receive consideration without regard to protected characteristics. Positions may be subject to a background check and drug test after a conditional offer.

Requirements

• Bachelor’s degree in construction management, engineering, information management, project management, or a related field, or an equivalent combination of education and experience.
• 10 or more years of document control experience on large (over $500 million), complex heavy-civil infrastructure projects.
• Experience leading a document control function or team on an active design or construction program, including developing procedures and directing staff.
• Working knowledge of construction and program documents, including drawings, specifications, submittals, RFIs, correspondence, and record documents.
• Working knowledge of ISO 9001-based document control requirements, including revision control, retention, traceability, and audit readiness.
• Experience with industry-standard document management and project or construction management software, such as SharePoint, e-Builder, Aconex, Primavera P6, Unifier, or Kahua.
• Proficiency with Microsoft Office Suite or Office 365, such as Outlook, Teams, Word, and PowerPoint.
• Excellent written and verbal communication and interpersonal skills.
• Excellent multitasking and organizational skills.
• Collaborative mindset that fosters teamwork, trust, and positive relationships.
• Curiosity, problem-solving abilities, and commitment to continuous improvement.

Nice To Haves

• Master’s degree in construction management, engineering, information management, or project management.
• Active professional certifications such as CRM or CRA (ICRM), ISO 9001:2015 internal auditor or lead auditor training, and/or PMP (PMI).
• Experience leading the owner’s document control function on a program valued at $1 billion or more.
• Experience establishing document control at program start, including system selection, configuration, and migration of legacy records.
• Experience producing document records for public records requests, claims, disputes, or litigation holds.
• Experience supervising and developing document control staff across multiple contracts or field offices.
• Proficiency with Microsoft Power BI, Oracle Cloud Analytics, or other dashboard KPI reporting software.

Responsibilities

• Lead the program’s document control function, including directing assigned staff and allocating workload across contracts, phases, and field offices.
• Develop and maintain document control procedures, numbering and naming conventions, revision controls, and retention schedules, and ensure contractors, designers, and internal teams follow them.
• Administer the enterprise document management system, including permissions, workflow configuration, metadata, and issue resolution, so it remains the authoritative record.
• Oversee intake, logging, distribution, and closeout of submittals, RFIs, correspondence, and design deliverables in the system of record.
• Maintain accurate registers that support measurement and defensible reporting of turnaround.
• Verify that current approved revisions of drawings, specifications, and other controlled documents are in use across program teams, field offices, and shared platforms.
• Coordinate document flow across active work areas and contract packages.
• Monitor and report metrics such as submittal turnaround, RFI aging, overdue reviews, and open action items; escalate risks before they affect schedule or payment.
• Prepare program records for internal and external audits, respond to quality audit, agency review, and funding review findings, and drive corrective actions to closure.
• Train program personnel and onboard contractor and consultant staff on document control procedures and system use.
• Coordinate with project management, design, construction, contracts, legal, and quality teams so workflows support contract administration, entitlement, and public records obligations.
• Oversee turnover and closeout documentation, including record drawing sets, warranties, permits, and archives, and confirm transfers are complete and indexed.

Benefits

• Unlimited flexible time off
• Paid holidays
• Paid parental leave
• Health, dental, and vision insurance
• Flexible spending accounts for healthcare and dependent or elder care
• Long-term disability insurance
• Short-term disability insurance
• Life insurance and accidental death and dismemberment coverage
• 401(k) plan with guaranteed employer contribution
• Formal career planning and development program
• $2,500 annually toward professional development
• Wellness program with monthly wellness stipend
• Company cell phone or cell phone plan reimbursement
• Personalized meal planning and nutrition support with a registered dietitian
• Personal financial planning services
• Employee assistance program
• Employee discounts
• Employee referral bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Senior