Document Control - Document Control Assistant

The Erb Group • New Hamburg, ON

4d • CA$20 - CA$21 • Onsite

About The Position

The Erb Group is seeking a temporary Document Control Assistant to handle incoming calls and inquiries, and complete document processing. This role is crucial for maintaining efficient communication and document management within the company.

Requirements

• Previous reception experience preferred.
• Excellent customer service skills and the ability to communicate effectively over the phone.
• Strong keyboarding skills and attention to detail.
• Proficiency with computer systems and MS Office, including Outlook, Excel, Word, and AS400 preferred.

Nice To Haves

• Previous reception experience
• AS400 proficiency

Responsibilities

• Answer all incoming calls, directing them to the appropriate extension and taking messages when necessary.
• Greet incoming clients professionally and direct them to the appropriate personnel as required.
• Open all company mail daily and distribute it to the relevant departments.
• Accept and sign for incoming deliveries, forwarding them to the appropriate departments.
• Maintain daily records of FedEx receipts.
• Prepare outgoing FedEx shipments online.
• Update and distribute the company master contact lists, including telephone extensions (hard copy), terminal locations, and cell phone numbers as needed.
• Providing training for coverage of vacations.
• Process terminal paperwork, including removing staples, taping, checking for missing data, and printing labels for all documents.
• Chart and file imaged documents.
• Perform any other duties as required.

Benefits

• Company paid health insurance plans (health, prescription, dental and vision)
• Company paid group life insurance
• Long-term disability insurance
• Employee & Family Assistance Program (EFAP)
• $1600 in massage therapy benefits
• TFSA and RRSP savings plans with company match contributions (available after 3 months)
• Profit-sharing opportunity
• Referral bonus program
• Safety shoe voucher
• Uniform and annual tool allowance for apprentice and mechanic technicians
• Corporate discounts with Josslin Insurance and Goodlife Fitness
• Educational assistance up to 50%, with specific training required by The Erb Group paid in full
• Career advancement opportunities
• Community and philanthropy opportunities
• Employee engagement events (Good Cheer Club, summer BBQs, prizes, food trucks, employee recognition programs)

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed