Document Audit Specialist

J. J. Keller & Associates, Inc. • Neenah, WI

31d • Remote

About The Position

J. J. Keller is hiring a remote Document Audit Specialist for its Managed Services department, which helps clients manage driver safety and vehicle compliance. The specialist audits client documents in a metric-driven environment, including driver qualification records and drug and alcohol information. The role may be performed from home in the U.S.; associates near the Neenah, Wisconsin corporate office may choose to work in-office, hybrid, or from home. Remote employees must have a dedicated, private, distraction-free home office. J. J. Keller provides the computer equipment needed for the role, and meetings and internal interactions use Microsoft Teams video. Training lasts six weeks, Monday through Friday, 8:00 a.m.–4:30 p.m. CT. After training, available schedules are Monday–Friday, 11:30 a.m.–8:00 p.m. CT, or Sunday–Thursday, 8:00 a.m.–4:30 p.m. CT. The first schedule is eligible for a $1.00-per-hour differential for second-shift hours; the second is eligible for a $1.00-per-hour differential for Sunday hours.

Requirements

• High school diploma or GED.
• At least 1 year of experience in a general office setting; a combination of experience and post-secondary education may be considered in lieu.
• Proficiency using a PC and ability to navigate between multiple screens and computer programs.
• Strong organizational skills and attention to detail.

Nice To Haves

• Experience in a highly regulated industry, or ability to learn complex regulatory standards.

Responsibilities

• Audit driver qualification documents and drug and alcohol information for clients.
• Identify discrepancies, check systems for relevant information, and enter information into applicable systems.
• Work with Client Service Specialists to obtain or validate client information and update information in applicable systems.
• Maintain knowledge of applicable local, state, and federal regulations related to the company's service offerings.
• Protect confidential client information under FCRA, HIPAA, and other regulatory requirements, and follow department data-security policies for personally identifiable information.

Benefits

• $19 per hour.
• 17 days of PTO, 8 paid company holidays, and 1 paid floating holiday.
• Annual reviews, merit increases, and a quarterly bonus program.
• New-hire on-the-job training.
• Medical, dental, and vision insurance.
• 401(k) with employer match.
• Company-funded profit sharing.
• $1.00-per-hour shift differential for eligible hours, depending on selected schedule.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED