Document Applications Specialist-LA

Shook, Hardy & Bacon L.L.P. • Irvine, CA

5d • $72,907 - $117,017 • Hybrid

About The Position

This role provides efficient and accurate legal software support to the firm. The specialist will organize and assist special project teams for large or urgent administrative and client tasks, including documenting specific project instructions. They will use strong communication skills, maintaining a courteous and professional demeanor at all times. The role involves creating, revising, and formatting documents using computer and legal software, originating documents from transcriptions, and completing multi-step projects from start to finish. Additionally, the specialist will transcribe micro cassette tapes and audio files, compile material for typing, and participate in periodic meetings to improve workgroup effectiveness. They will attend internal training sessions to demonstrate technical proficiency with firm software applications and may assist staff with training, workload management, and quality assurance. The role also includes guiding and mentoring staff, assisting legal teams with court document preparation and filing, and providing backup support within the department. Occasional weekend coverage is expected, and the specialist must keep their supervisor informed of current issues and potential problems.

Requirements

• High school diploma or general education degree (GED) and two years related experience and/or training; or equivalent combination of education and experience.
• Knowledge of the firm's software system (Microsoft Office).
• Must participate in ongoing software training to learn/enhance skills.
• E-filing experience with California State Courts.

Nice To Haves

• Microsoft certifications a plus.

Responsibilities

• Organizes and assists special project teams for large and/or urgent administrative and/or client tasks including documentation of specific project instructions.
• Uses good communication skills and is courteous and professional at all times.
• Reads instructions accompanying material, or follows verbal instructions to determine format and content required.
• Provides high-level/technical support and assistance to internal customers utilizing department knowledge and experience.
• Creates, revises and formats documents using computer and legal software or other equipment; originates documents from transcriptions.
• Completes multi-step projects from start to completion using technical knowledge and advanced skills.
• Listens to and transcribes micro cassette tapes and audio files.
• Compiles material to be typed, following written and/or oral instruction.
• Participates in periodic meetings to ensure and improve work group effectiveness and teamwork.
• Attends internal training sessions to demonstrate technical proficiency with firm software applications.
• May assist staff by providing training, workload/workflow management and quality assurance.
• Engages in guiding and mentoring of staff to enhance performance and work product.
• May assist legal teams with the preparation and filing of U.S. Federal/District and State court documents.
• Provides backup support within the department.
• Keeps supervisor abreast of current issues and potential problems as they develop; seeks advice, as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED