Dock Supervisor

Saia Inc.•Houston, TX

About The Position

The Dock Supervisor supervises terminal operations involving freight sorting, handling, loading, and unloading. This role manages daily dockworker activities and ensures compliance with company policies and government regulations. The supervisor oversees safe and efficient operations, trains and evaluates dockworkers, conducts inspections, reviews operational reports, and promotes a safe, clean, and organized dock environment.

Requirements

  • Must be at least 18 years of age.
  • High school diploma or GED.
  • Authorized to work in the United States.
  • Ability to read, write, communicate, and comprehend English to perform job duties, including understanding instructions and regulations, communicating with coworkers and the public, responding to management and government representatives, and completing shipping documents, reports, and records.
  • Ability to stand, walk, bend, stoop, and lift throughout the shift.
  • Frequent lifting, pushing, pulling, or carrying freight up to 100 pounds; team lift or mechanical assistance is required for heavier items.
  • Regular use of hands and arms to handle freight, operate pallet jacks, and secure loads.
  • Ability to safely climb on and off forklifts, trailers, and dock platforms.
  • Adequate vision and hearing, with or without correction, to operate equipment, read labels, and follow safety signals.
  • Ability to work in varying temperatures and weather conditions, including heat, cold, rain, and snow.

Nice To Haves

  • 5+ years of warehouse, freight, dock, forklift, or pallet jack experience.
  • Prior supervisory experience.
  • Strong knowledge of Department of Transportation (DOT) regulations and safety procedures.
  • Forklift certification or hazmat training.
  • Strong attention to detail and accuracy in verifying shipments.

Responsibilities

  • Oversee safe and efficient dock operations for all terminal staff.
  • Direct and evaluate dockworkers to ensure proper equipment use and adherence to procedures.
  • Conduct daily inspections to maintain compliance with company policies, Department of Transportation standards, and other regulatory requirements.
  • Train and coach dockworkers on safety practices, operational performance, customer service, and equipment usage.
  • Review operational reports and recommend improvements to terminal efficiency and service.
  • Promote and enforce a safe, clean, and organized dock environment.

Benefits

  • Competitive compensation and benefits.
  • Opportunities to learn new skills and advance.
  • Employee performance is rewarded.
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