Dock Supervisor

Old Dominion Freight Line • Tannersville, PA

2d • Onsite

About The Position

The Dock Supervisor manages a shift or section at an Old Dominion service center, maintaining standards for safety, quality, efficiency, cost, service and delivery, training and development, and housekeeping. The role oversees dock employees and freight loading and unloading, uses company technology to monitor freight movement, and completes company and government forms used in freight operations. The supervisor communicates throughout the day with associates, customers, and team members, and works with operations and service center leaders to support business objectives. The position may require working assigned shifts based on customer pickup and delivery schedules and business needs.

Requirements

• High school degree or equivalent.
• At least 2 years of operations experience, preferably in the transportation industry.
• Working knowledge of AS400, Microsoft Office, DYMS, and BLU systems.
• Knowledge of general DOT regulations.
• Good verbal and written communication skills.

Nice To Haves

• Some college.
• Bachelor’s degree.
• Supervisory experience.

Responsibilities

• Monitor and evaluate employee safety and the safe, efficient loading and unloading of freight.
• Teach and reinforce safe lifting techniques and use safe lifting practices as needed.
• Maintain housekeeping within the shift to support safety and productivity.
• Manage, assign, and supervise dock employees to ensure effective use of employees and equipment and meet company and customer expectations.
• Manage dock work schedules and time-off requests.
• Work with the Operations Manager, Assistant Service Center Manager, and/or Service Center Manager to align with business objectives.
• Provide analysis, suggestions, and ideas to improve operations within the shift, department, and facility.
• Give employees ongoing positive and constructive feedback on productivity and performance, including ROI, MPH, stops per hour, return and missed shipments, and delivery and pickup errors.
• Conduct daily inspections for compliance with applicable local, state, and federal safety regulations, OSHA requirements, and DOT regulations.
• Ensure trailers are loaded correctly for safe freight transport and inspect trailers for cleanliness and proper loading and unloading practices.
• Operate company freight-monitoring systems to monitor freight movement.
• Complete forklift job training knowledge and operate a forklift as needed within the service center.
• Conduct daily shift meetings.
• Make timely decisions based on freight volume and communicate schedules to affected employees.
• Inspect tools and equipment for safe operating condition and direct correction of improper or adverse conditions.
• Understand and ensure compliance with company and government regulations.
• Complete company and government forms used in freight movement, including shipping orders, city stripping manifests, freight bills, inter-terminal movement forms, and exception forms.
• Work assigned shifts as needed and remain available based on customer pickup and delivery schedules.

Benefits

• Health benefits, including a zero-premium medical plan for employee-only coverage.
• Vision and dental coverage.
• Short-term and long-term disability.
• Flexible spending accounts.
• 401(k) retirement plan with company match and an additional annual discretionary match opportunity.
• Life insurance.
• Wellness program.
• Tuition reimbursement for drivers and technicians.
• Training and growth opportunities.
• Opportunities to advance through a promote-from-within philosophy.
• National career opportunities at more than 260 service centers.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED