Dock Supervisor

Saia Inc.•Grand Prairie, TX

About The Position

The Dock Supervisor supervises terminal operations, including sorting, handling, loading, and unloading freight. The role manages daily dockworker activities and ensures compliance with company policies and government regulations. It oversees safe and efficient dock operations, directs and evaluates dockworkers, conducts inspections, and trains and coaches staff. The supervisor also reviews operational reports to recommend improvements and maintains a safe, clean, and organized dock environment. The position requires the ability to perform physical work throughout the shift, including handling freight and operating equipment. Work may take place in varying temperatures and weather conditions, and schedules may include nights, weekends, and holidays based on operational demands. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

Must be at least 18 years of age.
High school diploma or GED.
Authorized to work in the United States.
Ability to read, write, communicate, and comprehend English to perform job tasks, including communicating with coworkers and the public, understanding instructions and regulations, responding to questions, and completing shipping documents, reports, and records.
Ability to stand, walk, bend, stoop, and lift throughout the shift.
Ability to frequently lift, push, pull, or carry freight up to 100 pounds; team lift or mechanical assistance is required for heavier items.
Regular use of hands and arms to handle freight, operate pallet jacks, and secure loads.
Ability to safely climb on and off forklifts, trailers, and dock platforms.
Adequate vision and hearing, with or without correction, to operate equipment, read labels, and follow safety signals.
Ability to work in varying temperatures and weather conditions, including heat, cold, rain, and snow.
Ability to work varying schedules, including nights, weekends, and holidays based on operational demands.

Nice To Haves

5+ years of warehouse, freight, dock, forklift, or pallet jack experience.
Prior supervisory experience.
Strong knowledge of Department of Transportation (DOT) regulations and safety procedures.
Forklift certification or hazmat training.
Strong attention to detail and accuracy in verifying shipments.

Responsibilities

Oversee safe and efficient dock operations for all terminal staff.
Direct and evaluate dockworkers to ensure proper equipment use and adherence to procedures.
Conduct daily inspections to maintain compliance with company policies, Department of Transportation standards, and other regulatory requirements.
Train and coach dockworkers on safety practices, operational performance, customer service, and equipment usage.
Review operational reports and provide recommendations to improve terminal efficiency and service.
Promote and enforce a safe, clean, and organized dock environment.