Dock Supervisor

Old Dominion Freight Line•Forest View, IL

About The Position

Old Dominion Freight Line is hiring a Dock Supervisor to manage a shift or section at a service center. The supervisor maintains standards for safety, quality, efficiency, cost, service and delivery, training and development, and housekeeping. The role oversees dock employees and freight loading and unloading, coordinates schedules, monitors shipments using company technology, and communicates with associates, customers, and team members. The supervisor also completes company and government forms used in freight movement and helps ensure compliance with company, safety, and government regulations.

Requirements

  • High school degree or equivalent.
  • Two years of operations experience, preferably in the transportation industry.
  • Working knowledge of AS400, Microsoft Office, DYMS, and BLU systems.
  • Knowledge of general DOT regulations.
  • Good verbal and written communication skills.

Nice To Haves

  • Some college.
  • Bachelor’s degree.
  • Supervisory experience.

Responsibilities

  • Monitor and evaluate employee safety each day, including safe lifting practices.
  • Oversee the safe and efficient loading and unloading of freight throughout the shift.
  • Maintain housekeeping standards within the shift to support safety and productivity.
  • Assign and supervise dock employees to ensure proper use of staff and equipment and meet company and customer expectations.
  • Manage dock work schedules and time-off requests.
  • Work with the Operations Manager, Assistant Service Center Manager, and/or Service Center Manager to align operations with business objectives.
  • Analyze operations and offer suggestions for improvement within the shift, department, and facility.
  • Give employees ongoing positive and constructive feedback on productivity and operational performance, and handle disciplinary actions as needed.
  • Conduct daily inspections for compliance with applicable local, state, and federal safety regulations, OSHA requirements, and DOT regulations.
  • Ensure trailers are loaded correctly and inspect trailers for cleanliness and proper loading and unloading techniques.
  • Use company computer and freight-monitoring systems to monitor freight movement.
  • Complete forklift job training and operate a forklift as needed within the service center.
  • Conduct daily shift meetings and make operational decisions based on freight volume, communicating schedules to affected employees.
  • Inspect tools and equipment for safe operating condition and direct correction of improper or adverse conditions.
  • Complete company and government forms used in freight movement, including shipping orders, city stripping manifests, freight bills, inter-terminal movement forms, and exception forms.
  • Work assigned shifts as needed and remain available according to customer pickup and delivery schedules.

Benefits

  • Health benefits, including a zero-premium medical plan for employee-only coverage.
  • Vision and dental coverage.
  • Short-term and long-term disability coverage.
  • Flexible spending accounts.
  • 401(k) retirement plan with company match and an additional annual discretionary match opportunity.
  • Life insurance.
  • Wellness program.
  • 12 days of paid time off.
  • Nine paid holidays, including a birthday holiday.
  • Tuition reimbursement for drivers and technicians.
  • Training and growth opportunities.
  • Career advancement through a promote-from-within philosophy.
  • National career opportunities at more than 260 service centers.
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