Dock Supervisor

Saia•Des Moines, IA

About The Position

The Dock Supervisor supervises terminal operations, including sorting, handling, loading, and unloading freight. The role manages daily dockworker activities and ensures compliance with company policies and government regulations. The supervisor oversees safe, efficient operations, supports employee training and performance, and promotes a clean, organized dock environment.

Requirements

Be at least 18 years of age.
Have a high school diploma or GED.
Be authorized to work in the United States.
Be able to read, write, communicate, and comprehend English sufficiently to perform job tasks, understand instructions and regulations, respond to inquiries, and complete required shipping documents, reports, and records.
Be able to stand, walk, bend, stoop, and lift throughout the shift.
Be able to frequently lift, push, pull, or carry freight up to 100 pounds; team lifting or mechanical assistance is required for heavier items.
Be able to use hands and arms regularly to handle freight, operate pallet jacks, and secure loads.
Be able to safely climb on and off forklifts, trailers, and dock platforms.
Have adequate vision and hearing, with or without correction, to operate equipment, read labels, and follow safety signals.
Be able to work in varying temperatures and weather conditions, including heat, cold, rain, and snow.
Be able to work varying schedules, including nights, weekends, and holidays, based on operational demands.

Nice To Haves

5 or more years of warehouse, freight, dock, forklift, or pallet jack experience.
Prior supervisory experience.
Strong knowledge of Department of Transportation regulations and safety procedures.
Forklift certification or hazmat training.
Strong attention to detail and accuracy in verifying shipments.

Responsibilities

Oversee safe and efficient dock operations for all terminal staff.
Direct and evaluate dockworkers to ensure proper equipment use and adherence to procedures.
Conduct daily inspections to maintain compliance with company policies, Department of Transportation standards, and other regulatory requirements.
Train and coach dockworkers on safety practices, operational performance, customer service, and equipment usage.
Review operational reports and recommend improvements to terminal efficiency and service.
Promote and enforce a safe, clean, and organized dock environment.