Dock Supervisor

Old Dominion Freight Line•Pocono Township, PA

17h

About The Position

The Dock Supervisor oversees a shift or section at an Old Dominion service center, maintaining standards for safety, quality, efficiency, cost, service and delivery, training and development, and housekeeping. The role manages dock employees and freight operations, monitors shipment movement using company technology, and communicates throughout the day with associates, customers, and team members. The supervisor also completes company and government paperwork used in freight movement and supports operational improvement and business objectives. The assigned shift may vary with customer pickup and delivery schedules, and workdays or shifts may change based on scheduling and business needs.

Requirements

High school degree or equivalent.
At least 2 years of operations experience, preferably in the transportation industry.
Working knowledge of AS400, Microsoft Office, DYMS, and BLU systems.
Knowledge of general DOT regulations.
Good verbal and written communication skills.

Nice To Haves

Some college.
Bachelor’s degree.
Supervisory experience.

Responsibilities

Monitor and evaluate employee safety daily.
Monitor and evaluate the safe, efficient loading and unloading of freight throughout the shift.
Teach and monitor safe lifting techniques, and use safe lifting practices as needed.
Maintain housekeeping on the shift to support safety and productivity.
Manage, assign, and supervise dock employees to ensure effective use of employees and equipment and to meet company and customer expectations.
Manage dock work schedules and time-off requests.
Work with the Operations Manager, Assistant Service Center Manager, and/or Service Center Manager to align operations with business objectives.
Provide analyses, suggestions, and ideas for improving operations.
Give employees ongoing positive and constructive feedback on productivity and operational measures, and handle disciplinary actions as appropriate.
Conduct daily inspections for compliance with applicable local, state, and federal safety regulations, OSHA requirements, and DOT requirements.
Ensure trailers are loaded correctly for safe freight transport and inspect trailers for cleanliness and proper loading and unloading techniques.
Use company freight-monitoring systems to track freight movement.
Complete forklift job training and operate a forklift as needed within the service center.
Conduct daily shift meetings.
Make timely decisions based on volume levels and communicate schedules to affected employees.
Inspect tools and equipment for safe working condition and direct correction of improper or adverse conditions.
Understand and ensure compliance with company and government regulations.
Complete freight-movement forms, including shipping orders, city stripping manifests, freight bills, inter-terminal movement forms, and exception forms.
Work assigned shifts as needed and be available according to customer pickup and delivery schedules.

Benefits

Health benefits, including a zero-premium medical plan for employee-only coverage.
Vision and dental coverage.
Short-term and long-term disability.
Flexible spending accounts.
401(k) retirement plan with company match and an additional annual discretionary match opportunity.
Life insurance.
Wellness program.
Tuition reimbursement for drivers and technicians.
Training and growth opportunities.
Career advancement through a promote-from-within philosophy.
National career opportunities at more than 260 service centers.