Dock Supervisor

Old Dominion Freight Line • Columbus, OH

23h • $69,616 - $87,020

About The Position

The Dock Supervisor oversees a shift or section at an Old Dominion service center, maintaining standards for safety, quality, efficiency, cost, service and delivery, training and development, and housekeeping. The role manages dock employees and schedules, supports safe and efficient freight loading and unloading, and works with operations leadership to meet business objectives.

The supervisor completes company and government freight-movement forms and uses Old Dominion’s proprietary technology and other internal computer systems to monitor shipments across terminals. The role involves ongoing communication with associates, customers, and team members, conducting inspections and shift meetings, and making operational decisions based on freight volume and customer schedules. The supervisor may use a forklift as needed and must be available to work assigned shifts in response to customer pickup and delivery schedules.

The posted compensation range is $69,616–$87,020. The listed working days are Tuesday through Saturday, with an evening shift; days and shifts may change based on scheduling and business needs.

Requirements

• High school degree or equivalent.
• Two years of operations experience; transportation industry experience is preferred.
• Working knowledge of AS400, Microsoft Office, DYMS, and BLU systems.
• Knowledge of general DOT regulations.
• Good verbal and written communication skills.
• Availability to work assigned shifts as needed, based on customer pickup and delivery schedules.

Nice To Haves

• Some college.
• Bachelor’s degree.
• Supervisory experience.

Responsibilities

• Monitor and evaluate employee safety daily.
• Monitor and evaluate the safe and efficient loading and unloading of freight throughout the shift.
• Teach and reinforce safe lifting techniques, and use safe lifting practices as needed.
• Maintain housekeeping within the shift to support safety and productivity.
• Manage, assign, and supervise dock employees to ensure appropriate use of employees and equipment and to meet company and customer expectations.
• Manage dock work schedules and time-off requests.
• Coordinate with the Operations Manager, Assistant Service Center Manager, and/or Service Center Manager to meet business objectives.
• Analyze operations and provide suggestions and ideas for improvements within the shift, department, and facility.
• Provide employees with ongoing positive and constructive feedback on productivity and operational measures, including ROI, MPH, stops per hour, return and missed shipments, and delivery and pickup errors.
• Conduct daily inspections for compliance with applicable local, state, and federal safety regulations, OSHA requirements, and DOT regulations.
• Ensure trailers are loaded correctly for safe freight transport and inspect trailers for cleanliness and correct loading and unloading practices.
• Operate AS400, BLU, DYMS, and other internal systems to monitor freight movement.
• Complete forklift job training and use a forklift as needed within the service center.
• Conduct daily shift meetings.
• Make timely decisions based on freight volume and communicate schedules to affected employees.
• Inspect tools and equipment for safe working condition and direct correction of improper or adverse conditions.
• Understand and ensure compliance with company and government regulations.
• Work assigned shifts as needed and remain available based on customer pickup and delivery schedules.
• Complete company and government forms used in freight movement, including shipping orders, city stripping manifests, freight bills, inter-terminal movement forms, and exception forms.
• Communicate throughout the day with associates, customers, and team members verbally and through computer operating systems.

Benefits

• Health benefits, including a zero-premium medical plan for employee-only coverage.
• Vision insurance.
• Dental insurance.
• Short-term and long-term disability coverage.
• Flexible spending accounts.
• 401(k) retirement plan with company match and an additional discretionary company match opportunity.
• Life insurance.
• Wellness program.
• Tuition reimbursement for drivers and technicians.
• Training and growth opportunities.
• Opportunities for advancement through a promote-from-within philosophy.
• National career opportunities at more than 260 service centers.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED