Dock Supervisor

Old Dominion Freight Line • Columbus, OH

2d • $69,616 - $87,020

About The Position

Old Dominion Freight Line is recruiting a Dock Supervisor to manage a shift or section at a service center. The role maintains department, shift, and service center standards for safety, quality, efficiency, cost, service and delivery, training and development, and housekeeping. The supervisor oversees employees and freight operations, uses company technology to monitor shipment locations, and communicates throughout the day with associates, customers, and team members. The role also completes company and government paperwork related to freight movement, such as shipping orders, city stripping manifests, freight bills, inter-terminal movement forms, and exception forms.

The supervisor works closely with the Operations Manager, Assistant Service Center Manager, and/or Service Center Manager to support business objectives. The assigned work schedule is Tuesday through Saturday on the evening shift, though days and shifts may change based on scheduling and business needs. The role must be available to work as needed based on customer pickup and delivery schedules.

Requirements

• High school degree or equivalent.
• Two years of operations experience; transportation industry experience preferred.
• Working knowledge of AS400, Microsoft Office, DYMS, and BLU systems.
• Knowledge of general DOT regulations.
• Good verbal and written communication skills.
• Availability to work assigned shifts as needed based on customer pickup and delivery schedules.

Nice To Haves

• Some college education preferred.
• Bachelor’s degree preferred.
• Supervisory experience preferred.

Responsibilities

• Monitor and evaluate employee safety on a daily basis.
• Monitor and evaluate safe and efficient freight loading and unloading throughout the shift.
• Teach and evaluate safe lifting techniques, and use safe lifting practices as needed.
• Maintain housekeeping within the shift to support safety and productivity.
• Manage, assign, and supervise dock employees to ensure proper use of employees and equipment and to meet company and customer expectations.
• Manage dock work schedules and time-off requests.
• Coordinate with the Operations Manager, Assistant Service Center Manager, and/or Service Center Manager to meet business objectives.
• Analyze operations and provide suggestions and ideas for improvement.
• Give employees ongoing positive and constructive feedback regarding productivity and operational measures, and handle disciplinary actions as appropriate.
• Conduct daily inspections for compliance with local, state, and federal safety regulations, OSHA requirements, and DOT requirements.
• Ensure trailers are loaded correctly for safe freight transport and inspect trailers for cleanliness and proper loading and unloading techniques.
• Use company computer and freight-monitoring systems to track freight movement.
• Complete forklift job training and operate a forklift as needed within the service center.
• Conduct daily shift meetings.
• Make timely decisions based on volume levels and communicate schedules to affected employees.
• Inspect tools and equipment for safe operating condition and direct correction of improper or adverse conditions.
• Understand and ensure compliance with company and government regulations.
• Work assigned shifts as needed and be available according to customer pickup and delivery schedules.
• Complete company and government freight-movement forms, including shipping orders, city stripping manifests, freight bills, inter-terminal movement forms, and exception forms.

Benefits

• Health benefits, including a zero-premium medical plan for employee-only coverage.
• Vision insurance.
• Dental insurance.
• Short-term and long-term disability coverage.
• Flexible spending accounts.
• 401(k) retirement plan with company match and an additional annual discretionary match opportunity.
• Life insurance.
• Wellness program.
• Tuition reimbursement for drivers and technicians.
• Training and growth opportunities.
• Opportunities to advance through a promote-from-within philosophy.
• National career opportunities at the company’s service centers.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED