Dock Supervisor

Saia • Harrisburg, PA

23h

About The Position

The Dock Supervisor oversees terminal operations, including sorting, handling, loading, and unloading freight. This role manages daily dockworker activities and ensures compliance with company policies and government regulations.

The supervisor oversees safe and efficient dock operations, directs and evaluates dockworkers, conducts inspections, and trains and coaches staff on safety, performance, customer service, and equipment use. The role also reviews operational reports and recommends improvements to terminal efficiency and service while promoting a safe, clean, and organized dock environment.

The position requires physical work in dock and yard environments, including exposure to varying temperatures and weather. Schedules may vary to meet operational demands, including nights, weekends, and holidays.

Requirements

• Must be at least 18 years of age.
• High school diploma or GED.
• Authorized to work in the United States.
• Ability to read, write, communicate, and comprehend English to perform job tasks, including communicating with coworkers and the public, understanding instructions and regulations, responding to inquiries, and accurately completing shipping documents, reports, and records.

Nice To Haves

• 5+ years of warehouse, freight, dock, forklift, or pallet jack experience.
• Prior supervisory experience.
• Strong knowledge of Department of Transportation (DOT) regulations and safety procedures.
• Forklift certification or hazmat training.
• Strong attention to detail and accuracy in verifying shipments.

Responsibilities

• Oversee safe and efficient dock operations for all terminal staff.
• Direct and evaluate dockworkers to ensure proper equipment use and adherence to procedures.
• Conduct daily inspections to maintain compliance with company policies, Department of Transportation standards, and other regulatory requirements.
• Train and coach dockworkers on safety practices, operational performance, customer service, and equipment usage.
• Review operational reports and provide recommendations to improve terminal efficiency and service.
• Promote and enforce a safe, clean, and organized dock environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED