Dock Manager

Bakery Feeds, by Darling Ingredients•Edinburg, TX

26d

About The Position

The Dock Manager manages dock-site operations to ensure work is carried out efficiently, existing customers are serviced as scheduled, and new business is solicited. The role oversees routes, site and fleet upkeep, product quality, driver training, customer relationships, and new raw-materials business. The Dock Manager may run a route when a driver is absent and reports customer activity and competition weekly. Darling Ingredients describes itself as a practitioner of circularity, transforming materials from the animal agriculture and food industries into ingredients used to nourish people, feed animals and crops, and produce renewable energy. The company is an equal opportunity employer.

Requirements

High school diploma or equivalent required.
Demonstrated work experience in the fleet or transportation field.
At least 1–2 years of management experience, preferably in an industrial or plant-type setting.
Ability to manage and supervise drivers.
Ability to work well with others in a team environment and independently.
Clear verbal and written communication skills.
Strong organization and time-management skills.
Good math and computer skills.

Nice To Haves

College degree in a related area preferred.
Route sales and/or routing-system experience preferred.
Valid Class A CDL with a clean driving record.

Responsibilities

Formulate, monitor, and control routes to minimize route costs and improve efficiency using a driver routing system.
Manage daily upkeep and preventive maintenance of the dock site and fleet cost-effectively.
Monitor the quality of products received from customers and work to eliminate poly and trash problems.
Train and develop drivers; run a route when a driver is absent as needed.
Investigate accidents and report findings to upper management.
Maintain current accounts through personal and telephone contact, ensure quality service, and communicate with the Customer Service Representative.
Identify and attract potential new customers and develop new raw-materials business.
Understand raw-materials values and evaluate the profitability of new and existing customers.
Submit a weekly activity report covering customer contacts, contracts, orders, and competition.
Maintain the dock facility and grounds.
Perform other duties assigned by management.