Cross Dock Operations Manager

PS Logistics • Salt Lake City, UT

1d

About The Position

TA Services is seeking an energetic, safety-conscious, and detail-oriented Operations Manager to oversee cross dock operations and logistics. Reporting to the Regional Manager, this role acts as a key customer contact and manages the daily execution of safety, delivery, staffing, and inventory accuracy. The ideal candidate is a collaborative leader who can enforce policies, mentor teams, and ensure optimal material flow and delivery execution.

The role leads cross dock operations across multiple shifts, including material flow, staffing, on-time delivery, and customer satisfaction. It also involves employee performance reviews, attendance management, staffing support, and employee relations in partnership with HR. The Operations Manager ensures compliance with PPE standards, safety protocols, ISO 9001:2000 quality systems, and internal procedures; serves as the primary customer liaison; and drives continuous improvement initiatives and contributes to the Annual Operating Plan.

Requirements

• High school diploma or equivalent.
• 3–5 years of experience in crossdock, warehouse operations, or logistics management.
• Prior leadership or supervisory experience.
• Proficiency in Microsoft Office, including Word, Excel, and Outlook.
• Experience with Warehouse Management Systems (WMS).
• Familiarity with ISO 9001:2000 and quality control procedures.
• High integrity, dependability, and accountability.
• Excellent verbal and written communication skills.
• Strong organizational and problem-solving skills.
• Ability to remain calm under pressure and maintain a flexible, adaptive mindset.
• Detail-focused approach and drive for operational excellence.

Nice To Haves

• Bachelor’s degree, especially in Supply Chain, Logistics, or Business.
• Experience with continuous improvement or lean methodologies.
• Motivational, team-oriented leadership style.

Responsibilities

• Lead cross dock operations, including material flow, staffing, on-time delivery, and customer satisfaction across multiple shifts.
• Conduct employee performance reviews, manage attendance, support staffing needs, and handle employee relations in partnership with HR.
• Ensure adherence to PPE standards, safety protocols, ISO 9001:2000 quality systems, and internal compliance procedures.
• Serve as the primary customer liaison; ensure accurate receiving and order setup, and timely resolution of inventory or delivery issues.
• Develop and drive continuous improvement initiatives and contribute to the Annual Operating Plan (AOP) to meet business and performance goals.

Benefits

• Accrue up to five PTO days in the first year, plus two weeks’ vacation and additional PTO after the first anniversary.
• Medical, dental, vision, life insurance, and disability coverage.
• Doc-On-Demand.
• Tuition reimbursement.
• Paid volunteer day.
• Employee Assistance Program.
• Performance incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED