Freedom Boat Club - Dock Hand in Hilton Head Palmetto Bay (Part-time)

Brunswick Corporation•Hilton Head, SC

2d•Onsite

About The Position

As a member of the Freedom Boat Club team, the Dock Hand works by the water with a variety of boats and provides friendly, customer-focused service to club members. The position involves greeting members, supporting dock operations, assisting with boat check-in and check-out, and helping maintain vessels and the club location. The role is part-time and requires availability on weekdays, weekends, and holidays. The anticipated pay is $15 per hour.

Requirements

Pass a background check and drug screen.
Have a valid driver’s license and a good driving record.
Be at least 18 years of age.
Be able to regularly meet the physical demands of the role, including bending, kneeling, balancing, and carrying equipment up to 25 pounds.
Be able to read and manipulate handheld tablets.
Be available to work regularly on weekdays, weekends, and holidays.
Be able to adhere to all safety policies.

Nice To Haves

Experience in or around boats.
Strong communication and customer service skills.
Ability to maintain a calm, positive attitude during periods of high activity.
Positive, cooperative attitude and ability to work unsupervised.

Responsibilities

Welcome and acknowledge guests according to company standards; anticipate and address their service needs, and thank them with genuine appreciation.
Make and answer telephone calls using appropriate etiquette.
Manage the check-in and check-out process using a handheld tablet.
Perform equipment checks to ensure necessary equipment is functional and on board.
Clean and maintain vessels and the club location according to company standards.
Complete daily clerical work related to the reservation system, fuel logs, and weather reports.
Become familiar with local waters to provide basic guidance to members.
Communicate clearly and professionally.
Maintain a clean and professional uniform and personal appearance.
Follow company policies and procedures and maintain confidentiality of proprietary information.
Perform other reasonable job duties as requested by supervisors.
Work outdoors in the elements and stand for extended periods.