About The Position

As a part-time member of the Freedom Boat Club team at Richmond Hill Ft McAllister Marina, the Dock Hand works by the water with a varied fleet of boats and provides customer-focused support to club members. The role includes welcoming members, supporting dock operations, helping with vessel readiness and upkeep, and completing daily administrative tasks. Availability on weekdays, weekends, and holidays is required. The position involves working outdoors in various weather conditions, standing for extended periods, and working on fixed or floating docks and near or on the water. The Dock Hand must safely move on, off, and within vessels during changing tide and weather conditions. The anticipated pay is $15 per hour. The position is eligible for Brunswick benefits including a 401(k) with up to a 4% match, a wellbeing program, and product purchase discounts.

Requirements

  • Pass a background check and drug screen.
  • Have a valid driver’s license and a good driving record.
  • Be at least 18 years of age.
  • Be able to regularly meet the physical demands of the role, including bending, kneeling, balancing, and carrying equipment up to 25 pounds.
  • Be able to read and manipulate handheld tablets.
  • Be available to regularly work weekdays, weekends, and holidays.
  • Be able to adhere to all safety policies.

Nice To Haves

  • Experience in or around boats.
  • Strong communication and customer service skills.
  • Ability to maintain a calm, positive attitude during periods of high activity.
  • Positive, cooperative attitude and capability to work unsupervised.

Responsibilities

  • Welcome and acknowledge guests according to company standards.
  • Anticipate and address guests’ service needs, and thank them with genuine appreciation.
  • Make and answer telephone calls using appropriate etiquette.
  • Manage the check-in and check-out process using a handheld tablet.
  • Perform equipment checks to ensure necessary equipment is functional and on board.
  • Clean and maintain vessels and the Club location according to company standards.
  • Complete daily clerical work, including preparing the reservation system, fuel logs, and weather reports.
  • Familiarize yourself with local waters to provide basic guidance to members.
  • Communicate clearly and professionally.
  • Maintain a clean and professional uniform and personal appearance.
  • Follow company policies and procedures and maintain the confidentiality of proprietary information.
  • Perform other reasonable job duties as requested by supervisors.
  • Work outdoors in the elements and stand for extended periods.

Benefits

  • 401(k) with up to 4% match
  • Wellbeing program
  • Product purchase discounts
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