Dock Controller 1st Shift (M-F 7:30am-3:30p)

CJ Logistics HR Team•Richmond, VA

20h•Onsite

About The Position

The Dock Controller works in the Welcome Center or Shipping and Receiving Office and serves as the primary point of contact for incoming and outgoing drivers. The role involves completing and checking paperwork, maintaining schedules, and providing information to internal and external contacts. The position also supports shipping and receiving operations, trailer inventory accuracy, and yard activity. The role is on-site and scheduled Monday through Friday, 7:30 a.m. to 3:30 p.m. The posting notes that hours may vary by shift assignment and may include evenings, weekends, holidays, and overtime based on business needs. Compensation is $20.00 per hour. The position operates in both warehouse and office environments and requires adherence to safety and operational standards.

Requirements

High school diploma or GED equivalent, or equivalent relevant experience.
At least six months of related warehouse or distribution experience.
PC experience and proficiency with Microsoft Office Suite, including Word, Excel, and PowerPoint.
Basic math and reading skills.
Ability to operate material handling equipment, including a forklift and electric pallet jack.
Strong attention to detail and ability to manage multiple tasks in a fast-paced environment.
Effective problem-solving and interpersonal skills.
Ability to perform essential duties while following safety and operational standards.
Ability to follow written and verbal instructions.
Strong verbal and written interpersonal skills.
Willingness to learn new systems as needed.

Nice To Haves

Previous Blue Yonder and/or warehouse management systems (WMS) experience.
Previous shipping and receiving experience in a warehouse environment.
Previous experience in a high-volume, fast-paced warehouse or logistics environment.
Prior experience with multiple types of forklifts and material handling equipment.
Experience collaborating with customer operations and inventory teams.

Responsibilities

Sign drivers in and out of the facility and verify their paperwork.
Return AMP repair parts to the vendor.
Operate a forklift and manage the on-site box truck.
Maintain door accuracy and yard reports for trailer inventory.
Process Bills of Lading and related shipping and receiving documents.
Reconcile inbound shipments with packing slips and coordinate drop-lot activity.
Provide customer service to internal and external customers.
Maintain inbound and outbound schedules.
Work with shift management and leads to accomplish shift goals.
Report errors or issues to the appropriate member of leadership to ensure accuracy.
Participate in provided training programs.
Perform duties safely and in a timely manner.
Perform other related duties as assigned or required.