Dock and Door Field Technician

The Raymond Corporation•El Paso, TX

1d•Onsite

About The Position

Malin is seeking a Dock & Door Service Technician to service industrial loading dock and door equipment at customer warehouses, distribution facilities, and other industrial sites. The field service role involves diagnosing, repairing, installing, and maintaining dock levelers, vehicle restraints, industrial doors, and related equipment. The technician works independently, manages service calls, and helps keep customer operations safe and efficient while providing professional customer service. Work takes place at customer facilities, indoors or outdoors and in varying weather conditions. The role may involve exposure to moving mechanical equipment and industrial environments, as well as climbing, kneeling, stooping, working at heights, and lifting up to 100 pounds. Malin offers ongoing equipment training, competitive pay, opportunities for overtime, and company-provided tools and support.

Requirements

Experience servicing industrial equipment, commercial doors, dock equipment, or similar mechanical systems is preferred.
Mechanical troubleshooting experience involving hydraulic, electrical, and mechanical systems.
Strong mechanical aptitude and troubleshooting ability.
Ability to read and interpret technical manuals and equipment specifications.
Solid problem-solving skills and attention to detail.
Ability to communicate clearly with customers and internal teams.
Strong communication and customer service skills.
Commitment to safety and quality workmanship.
Ability to work independently and manage service schedules.
Valid driver’s license and clean driving record required.
Ability to lift up to 100 pounds.
Ability to climb, kneel, stoop, and work at heights.

Nice To Haves

Experience installing or repairing dock levelers, vehicle restraints, overhead or sectional doors, high-speed doors, or commercial door systems.

Responsibilities

Perform service calls at customer locations to inspect, diagnose, and repair dock and door equipment.
Install and service dock levelers, industrial doors, vehicle restraints, locks, and safety equipment.
Troubleshoot mechanical, hydraulic, and electrical systems.
Complete preventive maintenance and equipment inspections.
Document work performed using service reports and service summaries.
Communicate findings and recommended repairs to customers.
Assist with preparing service repair proposals when required.
Maintain a professional appearance and provide excellent customer service as a representative of Malin.
Follow company and customer safety procedures.
Work independently and manage service schedules.