Dock And Door Technician

Hugg & Hall•Texarkana, AR

19h•Onsite

About The Position

Hugg & Hall Equipment Company is hiring a Field Dock & Door Service Technician to join its Warehouse Products Service Team. The role installs, diagnoses, and repairs warehouse docks and doors, including loading docks and rollup doors. Technicians restore customer facilities to operational safety standards by following safety protocols, assessing repair needs, and communicating those needs effectively to customers. The position also performs new dock and door installations and keeps involved parties, including the Warehouse Products team, informed about potential downtime and job progress. Technicians are expected to work safely and efficiently with minimal supervision. Work takes place in operating facilities and outdoors while traveling to customer locations. Employees encounter varying weather conditions and temperatures, work around equipment hazards using appropriate safety equipment and practices, and drive a van or truck to customer locations. The role is designated safety-sensitive. Initial hire requires passing a background check, physical abilities test, drug test, driving-record check, and DOT physical.

Requirements

At least 1 year of experience installing and repairing loading dock equipment, commercial doors, and high-speed doors is preferred.
At least 21 years of age with a clean driving record.
Above-average communication skills.
Ability to complete DOT medical certification if assigned a DOT-rated vehicle.
High school diploma or equivalent.
Possess or have the ability to obtain a complete line of tools.
Ability to lift 50 pounds and occasionally lift up to 100 pounds, and to push or pull up to 100 pounds.
Ability to stand, walk, twist, climb, crawl, bend, stoop, kneel, squat, and perform handling and fingering tasks daily.
Ability to wear safety glasses and safety shoes and to be medically capable of performing all aspects of the job safely.
Pass the initial-hire background check, physical abilities test, drug test, driving-record check, and DOT physical.

Nice To Haves

Electrical experience, including proper use of a multimeter.
General knowledge of operating various equipment.
Ability to accomplish duties with accuracy and timeliness.
Experience as a Dock Equipment Installer, Commercial Door Technician, Dock Maintenance Technician, or Warehouse Door Installer.

Responsibilities

Install, diagnose, and repair warehouse docks and doors.
Repair warehouse docks and rollup doors to restore customer facilities to operational safety standards.
Follow safety protocols and evaluate repair needs, communicating them effectively to customers.
Perform new installations on dock and door projects.
Communicate potential downtime and job progress to involved parties, including the Warehouse Products team.
Operate safely and efficiently with minimal supervision.
Drive a van or truck to and from customer locations.