Doc Auditor, Default Services - REO

ServiceLinkCoraopolis, PA
Onsite

About The Position

ServiceLink, a top provider in the mortgage services industry, is seeking a Doc Auditor to join their team. This role involves reviewing documents for accuracy and quality control, researching and resolving discrepancies, communicating with clients, and maintaining logs of work in progress. The position is an in-office role located in Moon Twp., PA, requiring candidates to be within reasonable commuting distance and able to work in the office daily. Applicants must be currently authorized to work in the United States on a full-time basis without requiring future sponsorship.

Requirements

  • Advanced computer skills and proficiency in Microsoft software products
  • High School diploma or equivalent required
  • Typing/Data Entry skills, 35 wpm to 50 wpm with a 95% accuracy rate
  • Good communication and customer service skills
  • Knowledge of Windows software applications
  • Knowledge of real estate terminology

Nice To Haves

  • Solid work history preferably in the mortgage industry

Responsibilities

  • Review Work In Progress reports to ensure completion of assigned work
  • Communication with clients
  • Research and resolution of discrepancies
  • Maintain accurate records and logs
  • Reviewing all documentation for 100% accuracy
  • Perform duties and responsibilities in a timely manner
  • Maintain open communication with team members and team leader
  • Address inquiries from clients and internal staff professionally and in a timely manner
  • All other duties as assigned
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