DME Clerk

Citizens Health•Colby, KS

2d•Onsite

About The Position

Citizens Health is hiring a clerk/delivery driver for its Citizens Medical Equipment durable medical equipment business in Colby, Kansas. A company vehicle is provided for deliveries. The position is responsible to the DME Manager and works Monday through Friday, 8 a.m. to 5 p.m. Pay depends on experience. The role coordinates delivery and pickup of home medical equipment, supports accurate delivery documentation and inventory tracking, and ensures clients or caregivers understand how to operate the equipment. It also involves maintaining records related to cleaning, maintenance, vehicles, and safety data sheets; overseeing equipment cleaning, maintenance, and repair; reporting hazards, incidents, complaints, and compliance concerns; and providing professional, courteous service. The employee may perform CME technician/delivery driver duties as needed and other duties assigned by the DME Manager. Citizens Health is a community-based, private, not-for-profit organization serving northwest Kansas. Its services include a critical access hospital, rural health clinic, skilled nursing facility, onsite childcare center, durable medical equipment business, and outpatient pharmacy. Its mission is to enhance the lives of those it serves through compassionate, evidence-based care.

Requirements

High school diploma or GED.
Valid driver's license and a clean driving record for the past three years.
Ability to establish and maintain effective working relationships with customers and the public.
Ability to interpret, adapt, and apply guidelines and procedures.
Ability to communicate clearly.
Knowledge of common safety hazards and precautions needed to establish a safe work environment.
Self-starter who takes initiative, is open-minded, and works as a team player.
Maintain a positive attitude and good energy.
Display integrity and accountability.
Accept and respond to constructive criticism and suggestions and strive for self-improvement.
Adhere to organizational policies and procedures and arrive at work on time and when scheduled.
Demonstrate flexibility, initiative, ingenuity, and professional conduct while maintaining a professional appearance.

Responsibilities

Review delivery documentation for accuracy and completeness and manage its flow.
Coordinate delivery and pickup of home medical equipment for clients/patients.
Ensure clients/patients and/or caregivers can demonstrate knowledge of proper equipment operation.
Represent the company professionally and courteously in interactions with clients/patients and maintain a professional appearance.
Record client concerns and complaints and forward them to the appropriate department.
Monitor inventory levels, maintain lot-number tracking, and comply with recalls to support timely deliveries.
Review cleaning, maintenance, vehicle, and MSDS records for accuracy and compliance.
Help create a positive, supportive work atmosphere.
Perform CME technician/delivery driver duties as required.
Report equipment hazards and product incidents in accordance with company policy.
Oversee proper cleaning, maintenance, and repair of home medical equipment.
Report misconduct, suspicious activity, or unethical activity to the Compliance Officer.
Follow organizational policies and procedures and arrive on time as scheduled.
Perform work efficiently and cost-effectively, demonstrating flexibility, initiative, and ingenuity.
Demonstrate professional conduct and behavior that reflects the organization's image.
Participate in company committees when requested and in surveys conducted by authorized inspection agencies.
Pursue continuing education appropriate to job responsibilities.
Perform other duties assigned by the DME Manager.

Benefits

Medical, dental, and vision insurance available.
Life and Accidental Death and Dismemberment insurance; full-time coverage is equal to two times the employee's annual income.
Dependent, Medical, and Limited Purpose Flexible Spending Accounts.
Pre-tax and Roth contributions.
Automatic 6% salary deferral upon employment, with regular and matching contributions after one year and 1,000 hours worked.
Eligible employees may receive shift, weekend, and holiday differential pay.
On-site childcare services.
Health Savings Account.
Discounted membership rate for MASA.
Funeral leave.
Paid time off.