DME Transition Specialist

Integrated Home • Miramar, FL

4d

About The Position

The DME Transition Specialist processes patient referrals and maintains client information in a database. The role provides clerical and administrative support to DME Customer Service in day-to-day care management activities and telephonic support for incoming and outgoing calls involving patients, providers, the Transition Coach, and other team members related to the Transition Care program. The specialist also expands, updates, and maintains the community resource database.

Requirements

• 1–2 years of customer service support experience in the healthcare industry.
• Effective verbal and written communication skills.
• Ability to use various computer programs and applications, such as EMR/EHR systems.
• Ability to self-motivate and work independently.
• Customer focus and adaptability to different personality types.
• Ability to multitask, set priorities, and manage time effectively.
• Familiarity with patient referrals.

Nice To Haves

• Home Health Services experience preferred.

Responsibilities

• Process patient referrals and maintain client information in a database.
• Provide clerical and administrative support to DME Customer Service in day-to-day care management activities.
• Provide telephone support for incoming and outgoing calls from patients, providers, the Transition Coach, and other team members related to the Transition Care program.
• Expand, update, and maintain the community resource database.

Benefits

• Medical, vision, and dental coverage.
• Short- and long-term insurance.
• Six or more days of holiday pay.
• 13 days of PTO.
• Employer-paid life insurance.
• 401(k) with employer contribution.
• Wellness program with reward incentives.
• Employee recognition and reward programs.
• Comprehensive paid training program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed