DME Brace Technician

The Orthopedic Institute of Pennsylvania•Camp Hill, PA

About The Position

The DME Brace Technician is a hybrid role combining durable medical equipment fitting with clinical support duties. The position supports orthopedic care by fitting prescribed equipment, educating patients, and helping maintain efficient patient flow. Approximately 50% of the role involves hallway and patient-facing responsibilities, and 50% involves technical and equipment-related tasks.

Requirements

  • High school diploma or GED required.
  • CPR certification required or must be obtained upon hire.

Nice To Haves

  • Two years of experience in a medical office, orthopedic, or patient-facing role preferred.
  • Prior experience with durable medical equipment fitting strongly preferred; training is available for qualified candidates.
  • Certification as a CNA, Medical Assistant, Phlebotomist, or Lab Technician preferred.

Responsibilities

  • Fit and apply orthopedic durable medical equipment as directed by the provider.
  • Educate patients on the usage, care, and expected outcomes of prescribed equipment, following manufacturer and physician instructions.
  • Complete necessary documentation in accordance with payer requirements and regulatory guidelines, including HIPAA, Medicare, and Medicaid requirements.
  • Explain patient financial responsibility and insurance coverage, and collect patient payments when applicable.
  • Maintain and organize durable medical equipment supplies.
  • Greet and escort patients to and from X-ray and exam rooms.
  • Assist with obtaining vital signs and entering accurate information into the EMR system.
  • Monitor hallway activity and support timely patient movement and clinical flow.
  • Maintain clean, stocked exam rooms and support the clinical team with daily tasks.
  • Provide excellent customer service and support a positive patient experience.
  • Perform other assigned tasks.

Benefits

  • Competitive wages
  • Medical, dental, vision, disability, and life insurance
  • Company-paid group life insurance, short-term disability, and long-term disability
  • Paid time off (PTO)
  • 401(k) plan and profit sharing
  • Cell-phone discounts (AT&T and Verizon)
  • Friday Jean Day
  • Company events for employees and their families
  • Career advancement opportunities
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