DME Brace Technician

The Orthopedic Institute of Pennsylvania • Camp Hilll, PA

5d

About The Position

The DME Brace Technician is a hybrid role combining durable medical equipment fitting with clinical support duties. The position supports orthopedic care by fitting and educating patients on prescribed equipment while helping ensure efficient patient flow. Approximately 50% of the role involves hallway and patient-facing responsibilities, and 50% involves technical and equipment-related tasks. The role is part of a team focused on providing a positive patient experience, courtesy, empathy, teamwork, and continuous improvement.

Requirements

• High school diploma or GED required.
• CPR certification required or must be obtained upon hire.

Nice To Haves

• Two years of experience in a medical office, orthopedic, or patient-facing role preferred.
• Prior experience with durable medical equipment fitting strongly preferred; training is available for qualified candidates.
• Certification as a CNA, Medical Assistant, Phlebotomist, or Lab Technician preferred.

Responsibilities

• Fit and apply orthopedic durable medical equipment as directed by the provider.
• Educate patients on the usage, care, and expected outcomes of prescribed equipment, following manufacturer and physician instructions.
• Obtain and complete documentation in accordance with payer requirements and regulatory guidelines, including HIPAA, Medicare, and Medicaid.
• Explain patient financial responsibility and insurance coverage, and collect patient payments when applicable.
• Maintain proper inventory and organization of durable medical equipment supplies.
• Greet and escort patients to and from X-ray and exam rooms.
• Assist with obtaining vital signs and entering accurate information into the EMR system.
• Monitor hallway activity and support timely patient movement and clinical flow.
• Maintain clean, stocked exam rooms and support the clinical team with daily tasks.
• Provide excellent customer service and help ensure a positive patient experience.
• Perform other tasks as assigned.

Benefits

• Competitive wages.
• Medical, dental, vision, disability, and life insurance.
• Company-paid group life insurance, short-term disability, and long-term disability.
• Paid time off (PTO).
• 401(k) plan and profit sharing.
• Cell-phone discounts with AT&T and Verizon.
• Jean Day on Fridays.
• Company events for employees and their families.
• Career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED