DME Clerk

Citizens Health•Colby, KS

12h•Onsite

About The Position

Citizens Health is recruiting a clerk/delivery driver for Citizens Medical Equipment, its durable medical equipment business, in Colby, Kansas. A company vehicle will be provided for deliveries. The position is responsible to the DME Manager and works Monday through Friday, 8 a.m. to 5 p.m. Pay depends on experience. The role coordinates deliveries and pickups of home medical equipment, reviews associated documentation and records, monitors inventory and lot-number tracking, and helps ensure equipment is properly demonstrated, cleaned, maintained, and repaired. The employee represents the company professionally when interacting with clients, patients, caregivers, and the public, and performs CME technician/delivery-driver duties as needed. Citizens Health is a community-based, private, not-for-profit organization serving northwest Kansas. Its mission is to enhance the lives of those it serves through compassionate, evidence-based care. Citizens Medical Center, Inc. is an Equal Opportunity Employer and implements a Drug Free Workplace Program; applicant drug testing is required in accordance with relevant laws.

Requirements

High school diploma or GED.
Valid driver's license and a clean driving record for the past three years.
Skill in establishing and maintaining effective working relationships with customers and the public.
Ability to interpret, adapt, and apply guidelines and procedures.
Ability to communicate clearly.
Knowledge of common safety hazards and precautions for establishing a safe work environment.
Self-starter who takes initiative, is open-minded, and works as a team player.
Maintain a positive attitude and good energy.
Display integrity and accountability.
Accept and respond to constructive criticism and suggestions, and strive for self-improvement.

Responsibilities

Review delivery documentation to ensure information is accurate and complete, and manage the flow of documentation.
Coordinate delivery and pickup of home medical equipment for clients/patients.
Ensure the client/patient and/or caregiver can demonstrate knowledge of proper equipment operation.
Represent the company professionally and courteously in interactions with clients/patients, and maintain a professional appearance.
Record client concerns and complaints and forward them to the appropriate department.
Monitor inventory levels to support timely deliveries, maintain lot-number tracking, and comply with recalls.
Review cleaning, maintenance, vehicle, and MSDS records for accuracy and compliance.
Create a positive, supportive work atmosphere.
Perform CME technician/delivery-driver duties as required.
Report equipment hazards and product incidents in accordance with company policy.
Oversee proper cleaning, maintenance, and repair of home medical equipment.
Report misconduct, suspicious activity, or unethical activity to the Compliance Officer.
Adhere to organization policies and procedures; arrive on time and when scheduled; and perform work efficiently and cost-effectively.
Demonstrate flexibility, initiative, ingenuity, and professional conduct, and behave in a way that reflects the organization positively.
Participate in company committees when requested and surveys conducted by authorized inspection agencies.
Pursue continuing education appropriate to job responsibilities.
Perform other duties as assigned by the DME Manager.

Benefits

Medical, dental, and vision insurance available.
Life, Accidental Death and Dismemberment Insurance; full-time coverage equals two times annual income.
Dependent, Medical, and Limited Purpose Flexible Spending Accounts.
Pre-tax and Roth contributions.
Automatic 6% salary deferral upon employment, with regular and matching contributions after one year and 1,000 hours worked.
Differential and certification pay; eligible employees may receive shift, weekend, and holiday differential pay.
On-site child care services.
Health Savings Account.
The Standard Group Insurance.
Discounted membership rate for MASA.
Funeral leave.
Paid time off.