DME Administrative Specialist

HHC • Indianapolis, IN

2d

About The Position

The DME Administrative Specialist supports patients and healthcare teams by coordinating durable medical equipment, orthotics, prosthetics, respiratory equipment, and other home medical supplies. The position connects patients, providers, insurance payers, and medical equipment vendors to help ensure patients receive the equipment and support they need. It also supports efficient daily operations of the DME Store, including independent oversight when needed.

Nice To Haves

• Bachelor's degree in Business, Office Management, Healthcare Administration, or a related field.
• One or more years of administrative, office, healthcare, medical equipment, or customer service experience.
• Experience working with medical equipment, healthcare reimbursement, insurance verification, billing, or coding processes.
• Experience in a healthcare, medical office, hospital, rehabilitation, or home care setting.

Responsibilities

• Assist patients in obtaining medically necessary equipment and supplies.
• Review orders and documentation for completeness and accuracy.
• Coordinate with physicians, clinical staff, vendors, and insurance providers.
• Educate patients and caregivers about equipment use, coverage, and reimbursement requirements.
• Manage scheduling, intake paperwork, and supporting documentation.
• Track equipment and maintain accurate patient records.
• Process charges and support cash handling activities.
• Monitor inventory and help ensure equipment and supplies remain available.
• Serve as a resource to staff regarding equipment, payer requirements, and reimbursement guidelines.
• Help maintain efficient daily operations of the DME Store, including independent oversight when needed.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed