DME Administrative Assistant

Human Touch Home Health Care•Colorado Springs, CO

8d•$20 - $22•Onsite

About The Position

We are seeking a motivated, organized, and tech-savvy Administrative Assistant to support the daily operations of a Durable Medical Equipment (DME) company and retail store in Colorado Springs. The role involves assisting customers, handling administrative responsibilities, supporting store operations, and helping management with daily tasks and special projects. The ideal candidate is a quick learner with strong critical-thinking and problem-solving skills, excellent communication abilities, and the initiative to take ownership of daily responsibilities. Previous DME or medical equipment experience is strongly preferred. The position offers potential career advancement to Assistant General Manager or General Manager as the business expands. This is a fully on-site position; remote and hybrid work are not available. The schedule is Monday through Friday, 8:30 AM–5:00 PM MST. Pay is $20.00–$22.00 per hour, depending on experience. Duties may include other related responsibilities assigned by a supervisor and may be adjusted according to organizational and industry needs.

Requirements

Previous administrative, clerical, retail, or customer service experience.
Strong computer skills and ability to learn new software and technology quickly.
Comfort using email, Microsoft Office, data-entry systems, and other business applications.
Excellent verbal and written communication skills.
Strong organizational skills and attention to detail.
Ability to multitask and prioritize responsibilities in a fast-paced environment.
Strong critical-thinking, problem-solving, and decision-making skills.
Self-motivated and dependable, with the ability to take initiative.
Professional demeanor and customer-service-oriented attitude.
Ability to work independently and as part of a team.

Nice To Haves

Previous DME (Durable Medical Equipment) or medical equipment experience is strongly preferred.

Responsibilities

Answer incoming phone calls, respond to customer inquiries, and direct calls appropriately.
Assist with paperwork, document preparation, filing, scanning, and data entry.
Maintain accurate customer records and organize administrative documentation.
Assist with scheduling, correspondence, and general office coordination.
Support daily administrative operations and ensure tasks are completed accurately and efficiently.
Greet customers and assist with in-store inquiries.
Help customers with general questions regarding available medical equipment and supplies.
Assist with the daily organization and operations of the DME store.
Help maintain an organized, clean, and professional retail environment.
Assist with inventory tracking, product organization, and supply management.
Support order processing and coordination as needed.
Provide professional and friendly customer service to patients, caregivers, and referral sources.
Assist management with daily operational tasks and special projects.
Identify issues, think critically, and help find practical solutions.
Learn company systems, processes, and procedures quickly.
Take initiative and work independently while supporting the overall team.
Help identify opportunities to improve office efficiency and customer service.
Provide additional operational support as the business grows.
Perform other related duties as assigned by a supervisor; duties may be adjusted based on organizational and industry needs.

Benefits

Competitive salary commensurate with experience.
Opportunities for professional development and career advancement.
Positive and supportive work environment.
Opportunity to contribute to improving healthcare access and quality in the community.
Health insurance.
Vision coverage.
Dental coverage.
Vacation time.
Sick leave.
Comprehensive benefits package for full-time employees.