DME Administrative Assistant

Human Touch Home Health Care • Colorado Springs, CO

6d • Onsite

About The Position

We are seeking a motivated, organized, and tech-savvy Administrative Assistant to support the daily operations of a Durable Medical Equipment (DME) company in Colorado Springs. The role combines administrative and clerical work, customer service, and support for the daily operations of a DME retail store. The ideal candidate is a quick learner with strong critical-thinking and problem-solving skills, excellent communication abilities, and the initiative to take ownership of daily responsibilities. Previous DME or medical equipment experience is strongly preferred. The position offers potential career advancement to Assistant General Manager or General Manager as the business expands.

This is a fully on-site position in Colorado Springs, Colorado. The schedule is Monday through Friday, 8:30 AM to 5:00 PM MST. Pay is $20.00–$22.00 per hour, depending on experience. Benefits are available only to full-time employees and include health insurance, vision and dental coverage, vacation time, sick leave, professional development and career advancement opportunities, and a positive and supportive work environment. The employee may also be assigned other related duties, and duties may be adjusted based on organizational and industry needs.

Requirements

• Previous administrative, clerical, retail, or customer service experience is required.
• Strong computer skills and ability to learn new software and technology quickly.
• Comfort using email, Microsoft Office, data-entry systems, and other business applications.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to multitask and prioritize responsibilities in a fast-paced environment.
• Strong critical-thinking, problem-solving, and decision-making skills.
• Self-motivated and dependable, with the ability to take initiative.
• Professional demeanor and customer-service-oriented attitude.
• Ability to work independently and as part of a team.

Nice To Haves

• Previous Durable Medical Equipment (DME) experience is strongly preferred.
• Previous medical equipment experience is strongly preferred.

Responsibilities

• Answer incoming phone calls, respond to customer inquiries, and direct calls appropriately.
• Assist with paperwork, document preparation, filing, scanning, and data entry.
• Maintain accurate customer records and organize administrative documentation.
• Assist with scheduling, correspondence, and general office coordination.
• Support daily administrative operations and ensure tasks are completed accurately and efficiently.
• Greet customers and assist with in-store inquiries.
• Help customers with general questions regarding available medical equipment and supplies.
• Assist with the daily organization and operations of the DME store.
• Help maintain an organized, clean, and professional retail environment.
• Assist with inventory tracking, product organization, and supply management.
• Support order processing and coordination as needed.
• Provide professional and friendly customer service to patients, caregivers, and referral sources.
• Assist management with daily operational tasks and special projects.
• Identify issues, think critically, and help find practical solutions.
• Learn company systems, processes, and procedures quickly.
• Take initiative and work independently while supporting the overall team.
• Help identify opportunities to improve office efficiency and customer service.
• Provide additional operational support as the business grows.
• Perform other related duties as assigned; duties may be adjusted based on organizational and industry needs.

Benefits

• Competitive salary commensurate with experience.
• Opportunities for professional development and career advancement.
• Positive and supportive work environment.
• Contribution to improving healthcare access and quality in the community.
• Comprehensive benefits package for full-time employees, including health insurance, vision insurance, dental insurance, vacation time, and sick leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed