Djj Operations Consultant - Ses - 80004603

State of Florida•Tallahassee, FL

3d•Onsite

About The Position

The Department of Juvenile Justice (DJJ) is seeking a dedicated Operations Consultant to join their team. This role involves significant communication, training, and evaluation of employees, as well as planning and directing their work. The consultant will supervise staff at headquarters and in various circuits, conduct on-site visits, provide technical assistance and support, and offer guidance on contractual matters. Responsibilities include reviewing and monitoring provider deficiencies, assisting in their resolution, and addressing program-related incidents. The position also involves conducting conference calls, troubleshooting with providers to ensure compliance from management, financial, technical, and contractual perspectives, and educating community stakeholders on delinquency prevention programming, research, and policies. The role requires participation in community engagements and initiatives, coordination of community events, and development of effective partnerships with local organizations. The consultant will monitor staff in their assigned regions regarding community engagement and partnership efforts. Additionally, the position involves drafting monthly reports, evaluating data from outcome measures, and making recommendations for program improvement. The incumbent will perform other related duties as assigned.

Requirements

Knowledge of principles and processes involved in business and organizational planning, coordination, and execution.
Knowledge of strategic planning, resource allocation, manpower modeling, leadership techniques, and production methods.
Knowledge of communicating effectively verbally and in writing.
Knowledge of supervisory practices.
Ability to comprehend written documents.
Ability to listen and ask questions.
Ability to supervise others.
Valid driver’s license required.
If initially hired with an out-of-state license, the Florida resident must obtain a valid Florida state driver’s license within 30 days of hire.
Licenses suspended or revoked for any reason, work permits (Business purpose/Employment/education only licenses) and some types of restricted licenses are not acceptable.
Licenses that have Corrective Lenses Restriction are acceptable, provided the driver wears corrective lenses while operating the vehicle.

Nice To Haves

A bachelor's degree from an accredited college or university and two years of administrative experience.
A master's degree from an accredited college or university can substitute for one year of the required experience.

Responsibilities

Communicate with, motivate, train, and evaluate employees.
Plan and direct employee's work.
Supervise staff at headquarters and circuits.
Conduct on-site visits, provide technical assistance and support.
Provide direction and guidance on contractual issues.
Review and monitor provider deficiencies and assist in resolving them.
Resolve program related incidents.
Conduct conference calls and assist in troubleshooting with providers to ensure compliance.
Educate community stakeholders on delinquency prevention programming, research, and policies.
Participate in community engagements and initiatives.
Coordinate and/or facilitate community events.
Develop and maintain effective partnerships and affiliations with local community organizations.
Monitor staff in their assigned regions plan and coordinate community engagement events.
Draft monthly reports and submit them on a timely basis.
Evaluate data from outcome measures and requirements.
Make recommendations to management for program improvement.
Perform other related duties as assigned.