Divisional Quality Manager

Magna International•Holly, MI

About The Position

The Divisional Quality Manager is directly responsible for managing the daily operations of the Quality department and leading the Quality and Warranty team. This role develops and implements quality management objectives, policies, and procedures to ensure organizational objectives are met, while supporting the General Manager and Assistant General Manager in maintaining a plant-wide commitment to manufacturing the highest-quality products possible. The position leads division-wide quality and warranty efforts, sets current and long-range objectives and plans, directs resources, monitors performance, and supports the team’s professional development. It oversees customer quality relationships and issue resolution, staffing and productivity, quality systems and audits, quality programs for new and existing products, supplier and manufacturing problem solving, project budgets and schedules, and continuous improvement. The role also ensures compliance with Health, Safety, and Environmental policies and applicable management-system standards.

Requirements

Bachelor’s degree in an engineering field.
Thorough and complete knowledge of the relevant field, including understanding of advanced quality engineering practices, principles, and processes.
Ten years of diverse professional and managerial experience, including financial and budget responsibility, management leadership, and strategic decision-making and leadership in a manufacturing environment.
Strong communication skills and the ability to lead and manage several large, complex projects simultaneously.
Experience with project financial responsibilities.
Demonstrated ability to lead and motivate others through support, training, and related activities.
Ability to work with internal and external contacts at all organizational levels and represent the company professionally with customers and suppliers.
Leadership and management skills supporting company management systems and philosophies, including the ability to develop and lead a cohesive team.
Ability to research, recommend, and oversee implementation of new products, materials, and processes, and present information.
Ability to work independently on broad, long-term assignments using originality and ingenuity, with latitude for unreviewed action or decisions.

Responsibilities

Manage the daily operations of the Quality department and lead the Quality and Warranty team across the division.
Establish current and long-range objectives, plans, and policies in support of division objectives; direct resources and monitor performance against plans.
Coordinate the Quality and Warranty team’s efforts to achieve customer and business goals and objectives.
Support the professional development of the Magna Electronics Quality and Warranty team throughout the division.
Maintain customer contact regarding quality performance and champion customer issues through timely, accurate resolution.
Maintain appropriate staffing levels and monitor group and individual productivity, making changes where needed.
Ensure quality systems meet or exceed IATF 16949 standards and that second- and third-party system audits occur on schedule, with corrective actions completed promptly.
Plan, support, and implement total quality programs; direct quality engineering activities for new and existing programs.
Design, specify, and install quality-control sampling systems, testing mechanisms, and equipment; help formulate quality policies, procedures, and standards.
Monitor project costs, timing, and related aspects; develop cost quotations for specifications, test equipment, and gauge requirements; adhere to project schedules and budgets and report progress.
Coordinate internal and external resources and help overcome obstacles and prevent potential quality problems.
Investigate and solve manufacturing-related problems using formal problem-solving tools; develop supplier products and review operating performance to suggest improvements.
Champion continuous improvement and research, recommend, implement, and administer quality assurance processes and techniques.
Ensure compliance with Health, Safety, and Environmental policies and ISO 14001 / OHSAS 18008 standards.
Perform other duties as necessary in support of business objectives.
Coordinate new-product introductions, including Gantt timing plans, process FMEAs, Advanced Quality Plans, Dimensional Control Plans, and Process Control Plans.
Complete customer-required initial sample requirements, such as PPAP, ISIR, FSW, and PSW.
Interface with external customers on quality-related issues as required.