Divisional Statistician

The Salvation Army Southern California•Happy Valley, OR

7h•Onsite

About The Position

The Divisional Statistician provides administrative, statistical, and data management support to Cascade Divisional Headquarters, primarily handling divisional statistics and Service Extension data collection, management, and reporting. The role collects, reviews, organizes, and maintains accurate information from corps, centers, and Service Extension units across the Cascade Division; enters and maintains information in designated systems; monitors reporting deadlines; identifies discrepancies; supports record cleanup; and prepares reports for Divisional Headquarters, Territorial Headquarters, and other authorized stakeholders. The position supports the Service Extension Department by collecting information about services provided and assistance delivered, maintaining data in WellSky and other designated systems, and compiling requested reports. It also provides annual statistical training and ongoing technical assistance to corps and centers. During the Christmas season, the position may provide Angel Tree registration and data support as assigned. The successful candidate is organized, detail-oriented, proficient in data management, and able to work independently while collaborating with officers, employees, and departmental representatives. This is an in-person position and is not remote or hybrid. The role has access to confidential organizational and service-recipient information and requires handling it in accordance with Salvation Army policies and applicable privacy requirements. The position is full-time, non-exempt, and scheduled for 40 hours per week. The hourly wage is $25.00.

Requirements

High school diploma or equivalent required.
Demonstrated proficiency in Microsoft Office, particularly Excel, Word, and Outlook.
Ability to use computer systems, databases, and electronic reporting tools effectively.
Ability and willingness to learn NSS, Angel Tree, Camp Software, WellSky, and other designated data management systems.
Knowledge of office practices, procedures, recordkeeping, and information management.
Understanding of data collection, verification, organization, and report preparation.
Strong attention to detail and commitment to accuracy, consistency, and timely data entry, recordkeeping, and reporting.
Strong organizational, analytical, and problem-solving skills.
Proficiency in data entry, spreadsheet management, and report preparation.
Strong written and verbal communication skills in English.
Ability to work with minimal supervision, organize work, manage multiple priorities, and meet deadlines.
Ability to establish effective working relationships with Divisional Headquarters departments, corps, centers, Service Extension units, Territorial Headquarters, and other stakeholders.
Ability to identify data discrepancies, follow up with reporting units, and resolve issues in collaboration with appropriate personnel.
Ability to work professionally and respectfully with individuals from diverse backgrounds.
Ability to maintain confidential records and handle sensitive information appropriately.
Commitment to and support for The Salvation Army's holistic Christian mission and ministry, and adherence to its standards of integrity, confidentiality, and accountability.
Valid Oregon driver's license.
Complete The Salvation Army's Driver Education within 30 days of hire, as applicable.
Complete The Salvation Army's Protecting the Mission training.
Pass a criminal history information check; a conviction will not automatically preclude employment, and relevant circumstances will be considered.
Ability to perform essential duties with or without reasonable accommodation.

Nice To Haves

Additional college coursework or a degree in business administration, data management, statistics, information systems, or a related field.
Experience in data entry, administrative support, recordkeeping, statistical reporting, or database management.
Experience working with databases or case management systems.
Experience with NSS, Angel Tree, Camp Software, and WellSky.
Knowledge of The Salvation Army's mission, practices, and organizational structure.

Responsibilities

Collect, review, and maintain statistical reports from corps and centers throughout the Cascade Division.
Monitor monthly reporting deadlines, remind reporting units of deadlines, and follow up on overdue submissions.
Review statistical submissions for completeness, consistency, and accuracy; communicate with units to resolve discrepancies, correct errors, and obtain missing information.
Enter, update, and maintain statistical information in the Corps Management System (CMS) and other designated systems.
Prepare monthly, quarterly, annual, year-to-date, historical, and other requested statistical reports and summaries.
Review statistical trends and comparisons, identify significant changes or inconsistencies, and prepare information for divisional reviews, corps assessments, and organizational reporting.
Review and submit required monthly and annual statistical reports to Territorial Headquarters and provide information and technical assistance to authorized personnel.
Assist corps and centers with reporting questions and clarify reporting requirements and procedures.
Maintain organized electronic files and historical records, compare information across systems, and assist with annual divisional reviews and corps evaluations.
Plan and conduct annual statistical training or refresher sessions for corps and center personnel, in person or through Microsoft Teams.
Provide ongoing guidance and follow-up assistance on statistical reporting, record maintenance, and data accuracy.
Collect and organize information from Service Extension units about services, assistance, and individuals or households served.
Coordinate with the Service Extension Department on consistent data collection processes and reporting schedules.
Enter, maintain, and verify Service Extension data in WellSky and other designated systems, and follow up to resolve missing information or discrepancies.
Maintain organized Service Extension records and protect the confidentiality and security of records concerning individuals and households receiving assistance.
Compile Service Extension statistical summaries and reports describing service volume, types, and geographic reach; identify data trends, gaps, and opportunities to improve data quality.
Assist with developing and maintaining data collection templates, tracking tools, and reporting procedures in coordination with the Service Extension Department.
Provide seasonal Angel Tree registration support, including data entry, review of submitted information, and maintenance of participant records.
Perform administrative and clerical duties such as data entry, proofreading, filing, recordkeeping, and document preparation.
Schedule meetings as requested and prepare notes or minutes when assigned.
Maintain tracking systems for reporting deadlines, outstanding submissions, data requests, and follow-up activities.
Prepare spreadsheets, summaries, charts, and presentations; coordinate with departments to obtain information for reports and organizational reviews.
Follow up on outstanding data requests and reporting deadlines and communicate unresolved issues to the appropriate supervisor or department.
Maintain assigned work areas and shared spaces in a neat, organized, and safe condition, and maintain regular and punctual attendance.
Drive Salvation Army vehicles as assigned and authorized.
Perform other duties consistent with the position's responsibilities as assigned.