Division Operations Manager (West Market)

Pediatrix•,

3d•Remote

About The Position

The Division Operations Manager leads operations across Pediatrix Medical Group’s West Market, partnering with practice and operational leaders to improve practice performance, operational excellence, and sustainable growth. The role focuses on staffing, financial outcomes, patient access and experience, and developing high-performing teams that deliver exceptional care. The manager supports practice life-cycle management across an assigned sub-region, including organizational dynamics, financial performance and same-store growth, operational efficiency, and safety oversight. The role works with the Director and practice leaders on staffing, contracting, onboarding and recruitment, financial reviews and budgeting, business development, communications, systems training, and workflow optimization. It also helps maintain relationships with practice leaders, physicians, and hospital administrators.

Requirements

Bachelor’s degree from a four-year college or university, or an equivalent combination of education and experience.
At least 3 years of experience in financial management and analysis, including pro forma development, contracting, business development, and physician relations.
Excellent written and verbal communication skills.
Ability to think critically and logically evaluate situations and problems to identify optimal solutions.
Strong negotiation skills and ability to find collaborative, positive outcomes.
High degree of personal accountability, emotional intelligence, energy, and an entrepreneurial mindset.
Ability to travel up to 50%, typically within the assigned region.

Responsibilities

Work with operations and practice leadership to support practice life-cycle management, including organizational dynamics, financial performance and same-store growth, operational efficiency, and safety oversight in the assigned sub-region.
Assist the Director and practices in managing clinical and non-clinical staffing models to ensure practices are appropriately staffed.
Attend and participate in meetings with physicians, practices, and hospital administrators as required.
Assist the Director with contract projects, tracking and monitoring hospital and employment contracts, and identifying changes, renewals, and increases.
Coordinate the shared-services division’s role in onboarding new physicians and key staff, and assist People Services and the Director with recruitment by screening candidates, managing requisitions, and conducting interviews.
Collaborate with Ambulatory, Business Development, and Marketing to develop regional intelligence for operational improvements, growth, and business development.
Support marketing promotional activities and prepare and roll out communications initiatives.
Assist with monthly financial reviews, analyze financial statements for multiple practices, monitor profitability metrics, and work with Practice Management and Practice Medical Directors to resolve problem areas.
Manage the pro forma process by providing Finance with business and financial data, work with the Director of Operations on budget development and planning, and help Finance obtain data needed to complete the budget.
Collaborate with the integration team, notify departments about new pro formas, and attend conference calls to monitor progress.
Support the operations team in developing, managing, and maintaining relationships with practice leadership and physicians.
Assist with systems training and workflow optimization.