District Services Support Specialist

Iowa Valley CCD•Marshalltown, IA

2d•Onsite

About The Position

The District Services Support Specialist provides high-level administrative and operational support to District Services departments, including Administration, Information Technology, and Financial Services. The role manages confidential and time-sensitive materials, coordinates meetings and events, and handles purchasing, reconciliations, inventory management, correspondence, scheduling, reporting, and recordkeeping. It also supports projects for the Senior Director of Strategic Planning & Marketing and the CIO, including gathering and organizing information from multiple sources and systems, preparing reports and materials, monitoring deadlines, and coordinating follow-up across the District. The position requires accuracy, independent judgment, follow-through, and the ability to work independently amid shifting priorities and interruptions. The position supports Board activities and serves as backup to the Board Secretary. IT-related support includes maintaining documentation, communications, training materials, and technology inventory records; assisting with inventory management, compliance reviews, and operational reporting; and helping develop repeatable processes and automated reports for software installations, licensing, updates, patch status, and other operational needs. The role also assists Financial Services with weekly accounts payable tasks. The employee is expected to communicate professionally, support student learning and the District’s success, and perform other duties as assigned. The position is located in District Services in Marshalltown, Iowa. An Associate’s degree is required; a bachelor’s degree is preferred. The hourly base wage is $17.13–$22.84, with the actual amount based on experience and education. The position offers a full benefits package.

Requirements

Completion of an Associate’s degree.
Strong organizational and interpersonal skills.
Attention to detail and technical aptitude.
Ability to problem solve and work amid shifting priorities and frequent interruptions.
Experience with Microsoft Office 365 and other software and applications used in daily operations.
Familiarity with the unique needs of higher education, the systems used, and the District’s daily processes and procedures.
Must be legally eligible to work in the United States without employer sponsorship.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Provide high-level administrative and operational support to the Senior Director of Strategic Planning & Marketing and Board Secretary.
Coordinate purchasing, financial reconciliations, reporting, correspondence, recordkeeping, scheduling, and preparation of materials.
Prepare, organize, maintain, and coordinate Board-related documents and records; serve as backup to the Board Secretary.
Support strategic planning, marketing, and other district-wide initiatives by gathering and organizing information, preparing reports and materials, monitoring deadlines and follow-up, and coordinating across the District.
Provide administrative and operational support to the CIO and IT Department, including purchasing, financial reconciliations, correspondence, recordkeeping, and preparation of materials.
Maintain IT documentation, communications, training materials, and technology inventory records.
Gather, review, and organize information from device management tools, application administration platforms, and other systems to support inventory management, compliance reviews, and operational reporting.
Assist with developing repeatable processes and automated reports to monitor software installations, licensing, update and patch status, and other operational needs.
Support IT project planning and follow-up by preparing documentation, summaries, and status updates, monitoring deadlines, and coordinating across the District.
Assist Financial Services with the weekly accounts payable process, including matching invoices to purchase orders and checks and maintaining accounts payable records.
Assist other District Services staff as needed.
Communicate professionally with others in a timely manner.
Perform in a manner that benefits student learning and support the overall success of the District.
Perform other duties as assigned.