About The Position

The District Sales Manager (DSM) manages sales performance and development among Sales Consultants (SCs), building a performance culture and coaching talent to achieve profitable planned case and gross profit growth. The role leads customer engagement and sales execution across the district, promotes expanded service channels and company initiatives, and uses sales support resources and CRM tools to strengthen planning, prospecting, and customer engagement. The position is based in the Raleigh, North Carolina territory and requires travel of up to 50%.

Requirements

  • High school education required.
  • At least 2 years of experience successfully growing profitable sales in the foodservice industry.
  • Excellent interpersonal skills and ability to work with a variety of stakeholders.
  • Ability to elicit insights through probing questions and collaborative problem-solving.
  • Strong organizational and project management skills, including the ability to execute multiple initiatives autonomously.
  • Ability to thrive in a fast-paced work environment.
  • Ability to use Sysco’s proprietary Customer Relationship Management (CRM) tool for planning and forecasting sales growth.
  • Mastery of consultative selling, marketing principles, prospecting, networking, coaching, and negotiation skills.
  • Ability to coach, counsel, train, and direct associates; supervise and motivate others.
  • Ability to write reports and business correspondence.
  • Ability to develop new business, grow existing accounts, minimize lost business, and achieve profitable sales growth and assigned territory objectives.
  • Ability to seek and qualify prospects, research customer needs, and recommend appropriate products and services.
  • Ability to communicate with customers and support account receivables collection and delivery coordination.
  • Ability to review sales reports and perform sales-related administrative duties.
  • Applicants must be currently authorized to work in the United States.

Nice To Haves

  • Bachelor’s degree in a related field, such as business administration, or equivalent relevant industry experience.
  • 5 or more years of foodservice sales experience.

Responsibilities

  • Manage the performance and development of Sales Consultants within the district.
  • Conduct an average of 3–5 one-on-one Sales Consultant work-withs per week for coaching and direction.
  • Lead and facilitate Friday district meetings to educate, inspire, and drive behavior changes that support sales.
  • Lead customer engagement efforts, enabling Sales Consultants to offer customers expanded service channels, technology tools, value-added services, and team selling.
  • Leverage Sales Support resources and tools to maximize Sales Consultants’ consultative selling time.
  • Use CRM tools to manage sales planning, prospecting, and daily customer engagement, and encourage productive use of Sysco 360.
  • Deliver Sysco brand results and manage district conversion opportunities.
  • Support and promote national campaigns and promotions.
  • Coach, train, and provide timely feedback to develop consultative selling skills using The Sysco Way to Sell.
  • Use CMP and QPP processes to coach the performance of sales colleagues in the district.
  • Execute territory planning and management.
  • Build independent relationships with top customers and high-value prospects.
  • Champion company initiatives and implement center-led strategy within the district.
  • Perform additional sales management, operational, and customer relationship management duties.
  • Develop new business, penetrate existing accounts, and minimize lost business to achieve profitable sales growth and territory objectives.
  • Seek and qualify prospects according to company account stratification goals; research customer needs and develop suitable product and service mixes.
  • Evaluate market trends and recommend products based on customers’ business needs and goals.
  • Stay informed about market conditions, product innovations, and competitors’ products, prices, and sales, and share relevant information with customers.
  • Answer customer questions about products, prices, availability, and product use; provide product information and practical training to customer personnel.
  • Communicate about and collect accounts receivable as necessary, working with the credit department and clients to collect balances under approved credit terms.
  • Manage deliveries according to the transportation department’s routing schedule and troubleshoot order-process issues such as out-of-stock items, special orders, and low inventory.
  • Participate in company functions, promotions, customer visits, customer events, general sales meetings, and district meetings.
  • Review and analyze daily and weekly reports, including special order requests, customer bid files, and sales and gross profit margin data.
  • Perform administrative duties, including preparing sales budgets and reports, maintaining sales records, processing credits and pickup requests, preparing sales quotes and menu suggestions, and filing reports.
  • Participate in ongoing training and assist with training new employees as requested.
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