District Sales Manager Virginia

Guitar Center•Durham, NC
•Remote

About The Position

The District Sales Manager is responsible for delivering an excellent experience for customers and associates while achieving financial results. The role inspires and develops future leaders, sets clear expectations, and creates a productive atmosphere across 16 stores in the NC/Tidewater area. This is a remote position within the district, with the Raleigh/Durham area preferred; travel to stores is required. Music & Arts is part of the Guitar Center enterprise and operates more than 225 retail stores, over 200 educational representatives, and 250 affiliate locations. The company aims to help people experience the joy of playing music and emphasizes customer focus, respect, integrity, and passion. The position pays $70,000–$85,000 annually, plus bonus depending on location, background, and experience, and includes a company vehicle. Eligible rewards and benefits include gig leave for employee musicians, medical, dental and vision coverage, a 401(k) with company match, mental health support, paid sick, holiday and vacation time, an employee discount program, and tuition reimbursement options. Compensation may vary based on experience, education, location, and other factors.

Requirements

  • Bachelor’s degree in Business or equivalent experience.
  • Valid state driver’s license and automotive insurance.
  • Seven years of relevant work experience, including in-depth knowledge of retail business processes.
  • Three years of experience leading teams.
  • Skilled proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
  • Five or more years of experience in retail store management.

Responsibilities

  • Direct and coordinate sales and service activities, focusing on an exceptional customer experience.
  • Support and lead retail stores in executing high standards of merchandising.
  • Monitor reports to forecast sales, margins, and expenses, and develop ways to address performance gaps.
  • Recruit, interview, select, hire, and promote associates.
  • Guide, direct, and coach associates, including setting performance standards, monitoring performance, and conducting performance evaluations.
  • Oversee and develop district managers and associates, fostering a collaborative environment built on passion, respect, and integrity.
  • Handle complaints, settle disputes, and resolve grievances and conflicts, or negotiate with others.
  • Perform other related duties as required.

Benefits

  • Company vehicle
  • Gig leave for employee musicians
  • Medical coverage
  • Dental coverage
  • Vision coverage
  • 401(k) with company match
  • Mental health support
  • Paid sick time
  • Paid holidays
  • Paid vacation time
  • Employee discount program
  • Tuition reimbursement options
  • Bonus
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