About The Position

Oversee a group of Territory Managers (TMs) in selling the Company’s products and services, and may also sell directly. Direct the team’s efforts to close opportunities, penetrate existing accounts, acquire new accounts, and develop business within a specified district. Coach, mentor, and train TMs to achieve profitable sales and case growth objectives and meet Division sales, penetration, churn-reduction, AOP, and Company goals. Develop and maintain short- and long-range sales plans, operating plans, and budgets; track performance, identify gaps, and review sales-related expenses, credits, donations, and contracts. Support TMs with leads, account development, territory planning, customer issues, and access to internal sales and operations resources. Recruit and develop employees, assess performance, and take improvement or disciplinary measures as needed. Maintain industry and product knowledge, build prospective customer relationships, conduct Customer Business Reviews, and support customer/delivery alignment. Ensure Company policies are communicated and executed within the sales department and that the sales organization is appropriately staffed and managed. Overnight travel may be required for trainings, meetings, or other company events. The role may receive incentive compensation. Expected base pay is $80,000–$130,000, depending on relevant experience or education, skills, function, geographic location, and other applicable factors.

Requirements

  • Bachelor’s degree in Business Administration, Sales & Marketing, or a related field, or equivalent experience.
  • At least five years of foodservice sales experience.
  • At least two years of supervisory experience.
  • Demonstrated problem-solving and negotiation skills.
  • Excellent oral and written communication, customer service, and presentation skills.
  • Proficient computer skills, preferably with Microsoft Office products such as Word, Excel, PowerPoint, and Outlook.
  • Valid driver’s license.
  • Candidates with a drug- or alcohol-related DUI conviction within the last three years are not eligible; other license history is reviewed and must meet Company standards.
  • Overnight travel may be required for trainings, meetings, or other company events.

Nice To Haves

  • Bilingual Spanish (indicated in the job title).

Responsibilities

  • Oversee Territory Managers’ sales of Company products and services, and potentially sell directly.
  • Direct Territory Managers in closing opportunities, penetrating existing accounts, acquiring new accounts, and developing business within the district.
  • Coach, mentor, train, and hold Territory Managers accountable for profitable sales, case growth, penetration, churn reduction, account development, and goal attainment.
  • Research, develop, and maintain short- and long-range sales plans, and coach Territory Managers on effective action planning to achieve AOP and Company goals.
  • Direct Territory Managers toward high-quality leads, help warm leads and close sales, support opening new accounts, and identify when New Business Manager support is needed for high-potential accounts.
  • Submit and administer the annual street sales operating plan and budget; review and approve sales-related expenses, credits, donations, and contracts; track performance and identify gap closures.
  • Use the Sales Coordinator role and collaborate with internal sales and operations resources to reduce administrative work, resolve Territory Manager and customer issues, and grow account penetration and new accounts.
  • Coordinate product cuttings and demonstrations; develop customer sales and marketing strategies and proposals; conduct market research; and provide customer-needs information to sales staff.
  • Communicate sales data to support product and service planning, and help plan district sales meetings and events with Marketing and Merchandising personnel.
  • Use Sales Foundations tools and processes to grow sales, generate revenue, and maintain customer service standards.
  • Recruit, train, and mentor new hires and existing Territory Managers; conduct field support and work-with sessions; assess development needs and recommend training.
  • Regularly assess Territory Manager performance against plan and implement performance improvement or disciplinary measures when needed.
  • Assist Territory Managers with organization, account strategies, and territory planning.
  • Monitor industry trends and product developments, maintain industry contacts that may lead to sales, and evaluate product mix against customer needs.
  • Research potential customers, make targeted sales calls with sales staff, develop relationships, and follow up on leads.
  • Conduct periodic Customer Business Reviews to identify customer needs and relationship gaps.
  • Assist with customer/delivery alignment and driver engagement.
  • Oversee communication and execution of Company policies within the sales department.
  • Ensure the sales organization is appropriately staffed and managed to minimize turnover.
  • Perform other duties and responsibilities as assigned or required.

Benefits

  • Health insurance
  • Pre-tax spending accounts
  • Retirement benefits
  • Paid time off
  • Short-term disability
  • Long-term disability
  • Employee stock purchase plan
  • Life insurance
  • Incentive compensation may be available
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