162 - DISTRICT MANAGER

Sally Beauty•Omaha, NE

About The Position

The District Manager leads the internal and external customer experience across assigned stores to drive sales results and KPIs and ensure company processes and practices are followed. The role connects field strategy with execution and maintains strong working relationships with business partners, along with business literacy regarding the region, SBH’s financial position, midrange plans, culture, and competition. The District Manager provides leadership in brand standards, customer experience, talent recruitment and development, safety and loss prevention, and operational execution. The position analyzes performance and market trends, develops store leaders and future talent, manages payroll and other controllable expenses, supports digital fulfillment strategies, and provides real estate feedback for store relocations, openings, and closings. Extensive and frequent travel, including overnight and weekend travel, is required.

Requirements

High school diploma or equivalent.
At least 5 years of experience in business, management, and/or merchandising.
Specialty retail or trade knowledge, problem-solving ability, and ability to drive associate engagement.
Thorough knowledge of selecting top candidates, sourcing, and education.
Thorough knowledge of inventory management strategies, merchandising techniques and systems, and store sales promotion activities.
Ability to plan, organize, lead, and control.
Ability to recognize, analyze, and quantify market trends.
Ability to understand and communicate the competitive landscape to drive local segmentation.
Ability to understand assigned stores’ capabilities and growth potential.
Ability to travel extensively and frequently, including overnight and weekend travel.

Nice To Haves

College degree preferred but not required.
Multi-unit or big-box retail management experience preferred.

Responsibilities

Lead customer experience in assigned stores to maximize sales, KPIs, and customer loyalty through in-store selling and channel-agnostic approaches.
Monitor competitors and share insights about their initiatives and strategies with relevant business partners and the supervisor.
Ensure brand standards are met, including merchandising, planograms, marketing, and back-room standards.
Develop and maintain recruitment, training, motivation, and discipline programs; build a pool of future leaders.
Use LinkedIn, digital networking platforms, and social networks to maintain an external candidate network and source candidates as needed.
Assess Store Managers’ talent opportunities and their impact on store performance; discuss strengths and development opportunities with direct reports and use individual development plans.
Ensure Store Managers engage and develop their teams, and maintain strong working relationships with business partners.
Maintain a safe store environment and ensure adherence to policies and procedures, including social-distancing practices.
Protect company assets by ensuring compliance with procedures related to shrink, damages, and banking; analyze and use available reporting.
Ensure stores comply with HAZMAT training and execution requirements.
Drive company processes through training, management, analysis, and continuous improvement.
Manage payroll and other controllable expenses, including supplies and travel.
Ensure processes supporting digital strategies are used, including ship-from-store, same-day delivery, and buy online, pick up in store fulfillment.
Provide real-estate-related site feedback for relocations, new stores, and store closings.
Use technology and company tools to drive results.
For Sally, partner with the Operations Business Partner.
Travel extensively and frequently, including overnight and weekend travel, to national sales meetings, beauty shows, and sales operations meetings.