District Manager - Virginia & Maryland

At Home Group•Fredericksburg, VA

About The Position

The District Manager provides leadership and operational oversight for multiple stores within an assigned district and is accountable for district revenue, operational performance indicators, and profitability. The role develops district strategies aligned with company objectives and translates them into actionable plans for Store Directors and their teams. It focuses on sales and profitability, data-driven planning, expense control, operational analysis, root-cause investigation, and sustainable corrective action plans. The District Manager champions a customer-centric culture, ensures stores meet company standards and safety requirements, and partners with peers and cross-functional and Home Office teams. The role builds high-performing district teams through recruitment, coaching, performance management, talent development, and succession planning. It requires store visits and extensive travel throughout the district, as well as flexibility to meet business needs, including nights, weekends, and holidays. The position requires frequent movement through large retail stores, including extended standing and walking, occasional lifting and carrying of items up to 50 pounds, and travel by driving and flying that may involve prolonged sitting. At Home describes its mission as empowering people to design their best life at home through style, quality, and everyday value, and emphasizes creativity, teamwork, integrity, continuous improvement, and enjoyment at work.

Requirements

  • Minimum 3 years of leadership and management experience in a multi-unit retail operations role.
  • Proficiency in Microsoft Office products, including Outlook, Word, Excel, and PowerPoint.
  • Results-oriented approach, ability to drive accountability, and exceptional verbal and written communication skills.
  • Ability to communicate clearly and concisely to all levels of the organization.
  • Demonstrated experience in cross-divisional partnership and collaboration.
  • Ability to manage competing business demands while ensuring execution and high-quality results.
  • Extensive travel within the district and flexibility as business needs dictate, including nights, weekends, and holidays.
  • Ability to stand and walk for extended periods and move frequently throughout large retail store environments.
  • Ability to occasionally lift and carry items weighing up to 50 pounds.
  • Ability to travel by driving and flying, including prolonged periods of sitting.

Nice To Haves

  • Bachelor's degree preferred.

Responsibilities

  • Develop and execute district strategies aligned with company objectives, translating them into actionable plans for Store Directors and their teams.
  • Achieve district financial and operational goals by maximizing sales and profitability through data-driven planning and expense control.
  • Monitor and analyze operational statistics to identify trends, variances, and issues; conduct root-cause analysis and implement SMART action plans and corrective measures.
  • Lead a customer-centric culture, coach teams to resolve problems, and ensure stores provide experiences that support customer satisfaction and loyalty.
  • Maintain accountability for operational standards, policies, procedures, safety, and risk management.
  • Build relationships and collaborate with peers, cross-functional partners, and Home Office partners to develop and execute strategies.
  • Build high-performing district teams through talent management, succession planning, recruitment, coaching, and performance management.
  • Visit stores to mentor employees and provide stretch assignments to high-potential talent.
  • Assess district staffing levels, follow up with Store Directors on staffing needs, and work with Talent Acquisition to recruit candidates for leadership and operational roles.
  • Develop and mentor store leaders, align leadership on business drivers, and help teams execute initiatives supporting broader strategic goals.
  • Foster Team Member engagement through open communication, clear goals, recognition, listening to feedback, and cultivating a positive, inclusive work environment.

Benefits

  • 401(k) with employer match
  • Dental insurance
  • Vision insurance
  • Life insurance
  • 25% store discount
  • Medical insurance for full-time employees
  • Flexible spending accounts for full-time employees
  • Paid time off for full-time employees
  • Paid holidays for full-time employees
  • Paid volunteer time for full-time employees
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