District Manager (Bi-lingual Eng & Spanish)

Imperial Cleaning•Village of Amityville, NY

17h•Onsite

About The Position

Join Imperial Cleaning as a Full-Time District Manager, a field based position within the New York Metro Area. This role presents an exciting opportunity to lead a team of dedicated professionals while driving customer satisfaction and operational excellence. You will be rewarded for your contributions to our vibrant, customer-focused culture. Your ability to think abundantly and solve problems will be pivotal in this high-performance environment, where your passion for delivering exceptional service will shine. We value integrity, empathy, and safety, ensuring that your efforts contribute to a supportive and engaging workplace. You will be offered great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Flexible Spending Account, Paid Time Off, Employee Discounts, Generous 401k match, and Aflac insurance plans. This is not just a job; it's a chance to impact your community and grow your career in a dynamic company dedicated to excellence in customer service.

Requirements

Must speak fluent English and Spanish.
Detail oriented and strong communication skills (email, phone).
Results oriented: the ability to resolve challenges and emergencies at a moment's notice.
Multi-task oriented: The ability to handle multiple projects at a time.
Customer focused with a can-do approach to problem solving.
Knowledge of administrative and clerical procedures.
Working Knowledge of email, spreadsheets, smartphone and relevant software applications.
Clean DMV report & License.
Strong unwavering ability to use technology.
Applicants must be 18 years of age or older to be considered for employment.

Nice To Haves

Experience with Commercial cleaning industry a plus.

Responsibilities

Establish working relationships with Clients.
Perform required location inspections and touchbases (minimum of 1x inspection and 2 touchbases per quarter).
Report and resolve Inspection deficiencies urgently within 24 hours.
Screen, Hire, Onboard, and Terminate staff.
Train Custodial Technicians supporting Area Supervisors & Assistants.
Oversee New Account setup.
Assist in training staff with Clocking In/Out as needed.
Monitor employee time and attendance.
Manage daily staffing schedules and adjust accordingly to ensure adequate staffing levels.
Conduct weekly payroll.
Report accidents/injuries.
Address and resolve any employee performance issues.
Notify HR/Payroll and Operations of ALL staffing changes.
Be on-call for Emergency situations/calls - evenings and weekends.
Create Supply Orders as needed.
Submit service requests to the office.
Update account spreadsheet as directed.
Be responsible for KPIs within the region.
Perform Performance Reviews for direct reports.
All other tasks as assigned by management.