Bi-Lingual Admin Specialist (KR-ENG)

Glovis EV Logistics America•Ellabell, GA

2d•Onsite

About The Position

This role is responsible for establishing and maintaining systems for process documentation, record keeping, and archiving. The specialist will design and generate reports on operational issues, quality deficiencies, and process gaps, conducting root cause analysis. They will analyze operational performance data to identify trends and provide recommendations. Additionally, the role involves supporting compliance and audit activities, visually diagramming systems and processes, and assisting with business planning by providing operational data and metrics. The specialist will also develop data-driven presentations using Microsoft PowerPoint for management review and support operational activities within specific areas. The position requires fluency in English and Korean, a Bachelor's degree in a related field, and advanced proficiency in Microsoft Excel and PowerPoint. Experience in process modeling, documentation management in a regulated environment, and operational data analysis is essential. Excellent communication, presentation, organizational, and attention to detail skills are also required.

Requirements

Fluent in verbal and written communications in both English and Korean is required.
Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related technical field.
Demonstrated advanced proficiency and expertise in Microsoft Excel (e.g., pivot tables, complex formulas, data modeling) and PowerPoint (e.g., data visualization, presentation design) is mandatory.
Proven ability and skill in process flow charting, systems diagramming, or Value Stream Mapping (VSM).
Proven experience in establishing, maintaining, and managing documentation, archiving, and record control systems in a regulated environment.
Experienced with operational data capturing, aggregation, and statistical analysis to drive process improvements.
Excellent public speaking and presentation skills with the ability to clearly communicate and present complex data to senior management.
Strong organizational skills, keen attention to detail, and a collaborative team-player mindset.
Routinely uses standard office equipment, including a laptop computer and cell phone.
Employee is generally required to spend long periods of time sitting, typing, and working at a computer.
May require the ability to occasionally lift and transport items.
All applicants must include the necessary information on resumes and/or to enable employer to conduct past employment references.
Employees must be able to successfully provide and complete pre-employment screenings such as employment verification, physicals, drug screens and criminal background checks.

Responsibilities

Establish and maintain a rigorous system for official process documentation, historical record keeping, and controlled process archiving (including SOPs and audit trails).
Design, generate, and distribute comprehensive reports on critical operational issues, quality deficiencies, and process gaps, focusing on detailed root cause analysis (RCA) findings.
Execute thorough analysis of operational performance data to identify trends, inefficiencies, and non-compliance, providing actionable recommendations to the leadership team.
Develop and maintain detailed, accurate reports on operational status, audit findings, material readiness, inventory receiving, and project tracking, ensuring high attention to detail.
Utilize various tools and techniques to visually diagram, map, and plan future state systems, operational layouts, and complex process workflows (e.g., flow charts, swim lane diagrams).
Provide robust, accurate operational data, performance metrics, and forecast support to assist management in the development of the Yearly Business Plan.
Develop data-driven operational reports and high-impact presentation materials using Microsoft PowerPoint for review by managers and senior leadership.
Support all operational activities occurring within the 1-Kit and Tire & Wheel areas as assigned.