district manager, Coastal Virginia/North Carolina
About The Position
The District Manager directs a multi-unit portfolio of Starbucks stores by planning district-level strategies and ensuring their consistent implementation. The role focuses on developing Store Managers and diverse teams, creating strong customer experiences, supporting growth across stores, and engaging with local communities. The District Manager helps each store meet its financial, operational, and customer-service goals while accounting for its individual strengths and challenges. They also provide expertise on customer issues, staffing and management, store operations, and company policies and procedures. The role regularly requires more than 40 hours per week, with variable hours that may include early mornings, evenings, weekends, and holidays.
Requirements
- At least 5 years of retail experience managing 2 or more stores, departments, or units, including P&L, inventory, operations, and customer service.
- At least 5 years of management experience leading a team of 6 or more, including training and coaching.
- At least 3 years of experience in a customer-service-oriented role.
- Strong leadership and communication skills.
- Strong organizational, interpersonal, and problem-solving skills.
- Experience in a multi-unit environment and knowledge of retail or restaurant industry operations and financial reporting.
- Minimum high school diploma or GED. A college degree in business or a closely related field, or 4 or more years of U.S. military service, may substitute for a portion of the required experience.
- Legal documentation establishing identity and eligibility to work legally in the country of application.
- Ability to work full time, regularly in excess of 40 hours per week, including variable hours and potentially early mornings, evenings, weekends, and holidays.
Responsibilities
- Develop district-level strategies to achieve individual stores’ financial, operational, and customer-service goals.
- Lead, motivate, coach, and develop Store Managers as team leaders, retail operators, and business owners.
- Support store leaders in addressing customer issues, team staffing and management, store operations, and company policies and procedures.
- Build diverse teams that understand their markets, communities, and customers.
Benefits
- Medical, dental, and vision insurance
- Basic and supplemental life insurance
- Other voluntary insurance benefits
- Short-term and long-term disability
- Paid parental leave
- Family expansion reimbursement
- Paid vacation from date of hire
- Sick time accrued at 1 hour for every 25 hours worked
- Eight paid holidays and two personal days per year
- 401(k) retirement plan with employer match for eligible partners
- Discounted company stock program (S.I.P.)
- Starbucks equity program (Bean Stock)
- Incentivized emergency savings and financial well-being tools
- 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan
- Student loan management resources and other educational opportunities
- Backup care
- DACA reimbursement
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
