District Manager, Company Operations, Tim Hortons, US

Restaurant Brands International•Miami, FL

1d•$80,000 - $90,000

About The Position

As an integral member of the Tim Hortons Company Operations team, the District Manager oversees five to six restaurants and is directly responsible for their profit and loss. The role leads restaurant management teams to meet operational and organizational objectives while adhering to brand standards. The District Manager works closely with the corporate office to provide support and feedback on improvements across Operations, Marketing, Finance, and Technology.

Requirements

Strong business leadership and ability to drive behaviors by leading by example.
Proven coaching and training experience.
Ability to manage the overall operations and profitability of multiple stores.
Excellent project management, organizational, and scheduling skills.
Ability to manage personal time to meet objectives and coordinate others’ time and activities.
Profit-and-loss and management experience.
Strong verbal and written communication skills.
Flexible schedule, open availability, and ability to travel regularly to assigned restaurants.
Valid driver’s license.
Excellent follow-up and communication skills.

Nice To Haves

Bachelor’s degree preferred.
Two to four years of restaurant management or multi-unit experience.

Responsibilities

Lead restaurant management teams to maintain high guest satisfaction through safe, clean, high-quality operations.
Create operational plans to execute company initiatives, achieve operational excellence, and adhere to brand standards.
Review and respond to guest feedback, resolve concerns, and maintain a strong local community presence.
Recruit and hire talent, build high-performing teams, and ensure compliance with training programs.
Make people-related decisions, including performance assessments, coaching plans, and restaurant manager development using performance management tools.
Recognize individual and team accomplishments using existing tools and effective new recognition methods.
Manage restaurant profitability by improving sales, maintaining accurate cash counts, managing controllable costs, and improving food cost and labor efficiency.
Conduct restaurant audits to assess business performance and store environments, identify improvement opportunities, and coach store management toward business goals.
Ensure restaurant employees follow wage and hour guidelines, especially minors.
Support corporate initiatives through restaurant pilots and feedback programs to optimize brand standards and restaurant performance.
Conduct weekly meetings with restaurant general managers to review results, communicate changes, and lead improvement efforts.

Benefits

Medical, dental, vision, and life insurance offered upon hire.
Fertility benefits.
401(k) plan with Company match available after the first year of service.
Paid time off, sick leave, Company-observed holidays, and parental leave.
Short-term and long-term disability insurance.
Telemedicine and mental wellness support.
Professional development through learning and development courses.
Eligible to participate in the Company’s annual discretionary bonus plan, subject to program terms and based on individual and company performance metrics.
May be eligible for equity grants under the Company’s long-term incentive plan.
Global paid parental leave program.