District Manager - Jared Jewelers - CA and NV Area

Sterling Jewelers•Roseville, CA

11h

About The Position

The District Manager for Jared Jewelers leads a district of 8–16 stores in the California and Nevada area and reports to the Vice President of Regional Operations. The role is responsible for store managers and district-wide performance, talent development, operational execution, customer and team member experience, compliance, and achievement of business objectives. The position requires extensive travel and availability on call 24 hours a day, seven days a week.

Requirements

Bachelor’s degree or comparable job experience.
At least 5 years of relevant experience.
Multi-site business operations experience.
At least 2 recent years of experience managing a multi-site team.
At least 4 years of management experience leading a department, including hiring, developing, motivating, and directing employees.
Valid driver’s license and proof of insurability.
Ability to lead others in implementing strategies and processes to achieve business results.
Demonstrated enthusiasm and commitment to change processes.
Ability to understand operational and financial reports and interpret data to create improvement plans.
Computer literacy and advanced proficiency in MS Office and related business, technology, and communication tools.
Advanced presentation skills to train, develop, and engage direct reports in person and virtually.
Strong interpersonal skills to build trust and respect with direct reports and business partners.
Strong problem-solving and conflict-management skills.
Ability to communicate professionally by email, social media, video conference, telephone, and text.
Ability to travel up to 80% of the time for business purposes.
Flexibility and availability on call 24 hours a day, seven days a week.
Ability to work independently and with teams and to maintain a high level of confidentiality.

Nice To Haves

Diamond Council of America (DCA) certification.
Familiarity with Reflexis, Workday, and pertinent software applications.
Bilingual skills.

Responsibilities

Select and directly supervise multiple store managers across the district; communicate performance expectations and assess performance against standards.
Coach, guide, and develop team members, monitor learning and progress, and create or recruit talent to meet business needs.
Conduct regular store visits to supervise, monitor operations, ensure communication, and reinforce company values and business objectives.
Create compelling onboarding and training plans, and ensure required training and education are completed, including risk-management initiatives.
Recruit, hire, evaluate, train, develop, and retain an engaged, productive, high-performing team; develop future leaders and succession opportunities.
Drive technology adoption and monitor the quality of communication vehicles such as Voice of Customer.
Promote diversity, equity, and inclusion initiatives through involvement in recruiting, selection, and promotion.
Maintain a superior team member and customer experience while ensuring compliance with regulatory and company requirements.
Use reporting resources to plan strategies, develop action plans, implement initiatives, and improve business results.
Interpret and implement company policies and procedures, direct district activities, maximize returns on investment, and increase productivity.
Advise and collaborate with district teams, business partners, Store Support Center departments, and Signet district managers.
Represent the brand and foster open communication, collaboration, and shared objectives across the organization.
Reinforce brand, culture, and performance expectations; ensure consistent brand representation in customer interactions, store visuals, and marketing.
Set actionable goals, communicate corporate strategy and initiatives, and validate store understanding and execution of policies and procedures.
Identify store successes and improvement opportunities, determine root causes of operational and team issues, and coach store managers and team members on corrective action.
Participate in resolving customer and team member complaints and T.I.P.S. calls; collaborate with internal legal counsel on legal and litigation matters as appropriate.
Monitor operating and financial results against plans and budgets and ensure compliance with company policies, Standards of Conduct, and Business Ethics.
Provide input into sales, profit, and capital budget planning; identify trends, competitive threats, and opportunities; and implement plans to produce results.
Perform additional duties and projects as assigned and maintain consistent, regular scheduled attendance.